Do you know if anything has changed with the Outlook connector? I installed
the last one almost a year ago. A few days ago I tried to install it on a new
machine because my old machine’s hard drive crashed. The later one got
released in Nov 2007 whereas the one I installed earlier was released in
early 2007.
It seems to work fine initially for a few hours but after that it keeps on
saying “Could not sign inâ€. Of course, I have checked the password….after a
few hours it may start working again. I have removed and re-installed it to
make sure that nothing was corrupt.
I know it is not a connectivity issue because I can access web sites fine.
Outlook At this point, I am at a loss..it could be any one of the following
factors:
a. The HM server that supports the Outlook connector is not up
b. The Connector has a bug that doesn’t allow it authenticate (I don’t think
this is the case because it does manage to auth after a few hours…it works
fine for a few hours and then stops working).
c. The new connector uses an authentication mechanism that PRC firewalls
don’t like (since I am doing this from home).
d. Outlook has a bug which gets exposed by the Connector.
Outlook without Connector seems to work just fine.
I have Outlook 2007 12.0.6300.5000 SP1 MSO 12.0.6213.1000 + Windows Vista.
Have you heard of anything? I checked the KB articles on Microsoft and there
doesn’t seem to be anything…. Anyone you know in outlook who may know what’s
going on?
