Office Enterprise 2007

[BrianS]

I am trying to install Office Enterprise 2007 but I'm getting the following
error; error 25004.config.xml not specified.

I've uninstalled the Office Home & Student trial version, which was
pre-installed on my laptop, and re-booted but this did not solve the problem.

My Start Menu is still showing the Microsoft Office folder with each of the
Enterprise 2007 applications but when I click on these I get the message "the
feature you are trying to use is on a network resource that is unavailable".
There are no Microsoft Office applications now shown in the Add/Remove
programs option in the Control Panel, therefore I can't uninstall this again.

Can anyone advise please?

 

[David Troxell - Encourager Software]

I am trying to install Office Enterprise 2007 but I'm getting the following
error; error 25004.config.xml not specified.

I've uninstalled the Office Home & Student trial version, which was
pre-installed on my laptop, and re-booted but this did not solve the problem.

My Start Menu is still showing the Microsoft Office folder with each of the
Enterprise 2007 applications but when I click on these I get the message "the
feature you are trying to use is on a network resource that is unavailable".
There are no Microsoft Office applications now shown in the Add/Remove
programs option in the Control Panel, therefore I can't uninstall this again.

You might need to try using an alternative uninstall method - this one is
supplied by Microsoft - and then install again.

Uninstall 2007 Office - Support Tip, MFG - Microsoft
http://support.microsoft.com/kb/928218

"This article describes how to uninstall the existing 2007 Microsoft Office
system if you cannot uninstall it by using the Add or Remove Programs
feature (or Programs and Features in Windows Vista) in Control Panel.

We recommend that you verify that you cannot uninstall by using Add or
Remove Programs first."

David

Can anyone advise please?

--
From David Troxell - Product Scope 7.9 - Encourager Software
Email - mailtoffice2010_Remove_@_Me_encouragersoftware.com
Product Scope 7 Viewer - NO Registration Fee! Free to Use!
http://www.encouragersoftware.com/
http://www.encouragersoftware.com/profile/microsoft-office-2010.html

 

[Peter Foldes]

If you have all your documentation of your purchase of the Office Enterprise through
the HUP then you can call for free support.
Make sure you have all your documentation on hand before calling. You will be asked
for it including the HUP number that accompanied your purchase

Here you will find the Phone numbers and email addresses as to where and whom to
contact about Office Enterprise and your issue.
Scroll down to the bottom of page to North America
https://licensing.microsoft.com/eLicense/L1033/overview.asp