Office error

O

OkieTom

Please find the enclosed error. If anyone can shed some light on this error
..I would appreciate your input. Thank you in advance.
Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 1/1/2009
Time: 11:48:03 AM
User: N/A
Computer: YOUR-4DACD0EA75
Description:
Faulting application outlook.exe, version 12.0.6316.5000, stamp 4833a470,
faulting module mso.dll, version 12.0.6320.5000, stamp 485ae817, debug? 0,
fault address 0x0007c83e.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 6f 00 75 00 74 00 .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 32 00 2e 00 .1.2...
0048: 30 00 2e 00 36 00 33 00 0...6.3.
0050: 31 00 36 00 2e 00 35 00 1.6...5.
0058: 30 00 30 00 30 00 20 00 0.0.0. .
0060: 34 00 38 00 33 00 33 00 4.8.3.3.
0068: 61 00 34 00 37 00 30 00 a.4.7.0.
0070: 20 00 69 00 6e 00 20 00 .i.n. .
0078: 6d 00 73 00 6f 00 2e 00 m.s.o...
0080: 64 00 6c 00 6c 00 20 00 d.l.l. .
0088: 31 00 32 00 2e 00 30 00 1.2...0.
0090: 2e 00 36 00 33 00 32 00 ..6.3.2.
0098: 30 00 2e 00 35 00 30 00 0...5.0.
00a0: 30 00 30 00 20 00 34 00 0.0. .4.
00a8: 38 00 35 00 61 00 65 00 8.5.a.e.
00b0: 38 00 31 00 37 00 20 00 8.1.7. .
00b8: 66 00 44 00 65 00 62 00 f.D.e.b.
00c0: 75 00 67 00 20 00 30 00 u.g. .0.
00c8: 20 00 61 00 74 00 20 00 .a.t. .
00d0: 6f 00 66 00 66 00 73 00 o.f.f.s.
00d8: 65 00 74 00 20 00 30 00 e.t. .0.
00e0: 30 00 30 00 37 00 63 00 0.0.7.c.
00e8: 38 00 33 00 65 00 0d 00 8.3.e...
00f0: 0a 00 ..
 
J

JoAnn Paules

Care to tell us what you were doing when this happened? Any details other
than you are using Office 2007?
 
O

OkieTom

Yes Joann
I was using the office program and when I closed it this error came up.
Everything was working fine untill then. I did a virus scan and malware scan
to see if I was having any problems there. It came back I had a trojan. I
allowed windows one care to clean this trojan and did a update and ran the
virus scan again and came back clean. I also ran windows system saftey
scanner and came back clean. I was wondering if mabey the trojan had got into
my outlook program and when windows one care isolated it . Mabey it took
something from outlook to cause this problem.Outlook operates fine except
when I close the program this error comes up. The rest of my system seems
fine at this time. I hope this helps.

JoAnn Paules said:
Care to tell us what you were doing when this happened? Any details other
than you are using Office 2007?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



OkieTom said:
Please find the enclosed error. If anyone can shed some light on this
error
.I would appreciate your input. Thank you in advance.
Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 1/1/2009
Time: 11:48:03 AM
User: N/A
Computer: YOUR-4DACD0EA75
Description:
Faulting application outlook.exe, version 12.0.6316.5000, stamp 4833a470,
faulting module mso.dll, version 12.0.6320.5000, stamp 485ae817, debug? 0,
fault address 0x0007c83e.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 6f 00 75 00 74 00 .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 32 00 2e 00 .1.2...
0048: 30 00 2e 00 36 00 33 00 0...6.3.
0050: 31 00 36 00 2e 00 35 00 1.6...5.
0058: 30 00 30 00 30 00 20 00 0.0.0. .
0060: 34 00 38 00 33 00 33 00 4.8.3.3.
0068: 61 00 34 00 37 00 30 00 a.4.7.0.
0070: 20 00 69 00 6e 00 20 00 .i.n. .
0078: 6d 00 73 00 6f 00 2e 00 m.s.o...
0080: 64 00 6c 00 6c 00 20 00 d.l.l. .
0088: 31 00 32 00 2e 00 30 00 1.2...0.
0090: 2e 00 36 00 33 00 32 00 ..6.3.2.
0098: 30 00 2e 00 35 00 30 00 0...5.0.
00a0: 30 00 30 00 20 00 34 00 0.0. .4.
00a8: 38 00 35 00 61 00 65 00 8.5.a.e.
00b0: 38 00 31 00 37 00 20 00 8.1.7. .
00b8: 66 00 44 00 65 00 62 00 f.D.e.b.
00c0: 75 00 67 00 20 00 30 00 u.g. .0.
00c8: 20 00 61 00 74 00 20 00 .a.t. .
00d0: 6f 00 66 00 66 00 73 00 o.f.f.s.
00d8: 65 00 74 00 20 00 30 00 e.t. .0.
00e0: 30 00 30 00 37 00 63 00 0.0.7.c.
00e8: 38 00 33 00 65 00 0d 00 8.3.e...
00f0: 0a 00 ..
 
O

OkieTom

I am using windows xp pro. The software I am having a problem with is
microsoft office 2007 with buisness contact manager. When I close microsoft
office. I get a error message that it needs to close. I have ran windows live
one care and picked up a trojan, of which one care cleaned. I ran one care
again and came up clean with a full scan. I then ran system saftey scanner
from windows and came up clean. This took four hours to do. I ran office
dignostics and came up ok. I ran office repair through add and remove and
rebooted and no help. I diabled all add on's and tried to turn them back on
one at a time no help.I also posted this on windows site thinking it might be
my operating system no help. I looked through all the errors and post here
back to may and found nothing. I googled it and came up with some Mso.dll to
look for and found them but do not know how to replace them or repair them if
they are in fact bad. I am not a computer wiz. This is my buisness computer
and I do not want anything to happen to it. I would appreciate any help with
this problem. The error report is as follows. Thanks in advance.

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 1/1/2009
Time: 1:30:48 PM
User: N/A
Computer: YOUR-4DACD0EA75
Description:
Faulting application outlook.exe, version 12.0.6316.5000, stamp 4833a470,
faulting module mso.dll, version 12.0.6320.5000, stamp 485ae817, debug? 0,
fault address 0x0007c83e.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 6f 00 75 00 74 00 .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 32 00 2e 00 .1.2...
0048: 30 00 2e 00 36 00 33 00 0...6.3.
0050: 31 00 36 00 2e 00 35 00 1.6...5.
0058: 30 00 30 00 30 00 20 00 0.0.0. .
0060: 34 00 38 00 33 00 33 00 4.8.3.3.
0068: 61 00 34 00 37 00 30 00 a.4.7.0.
0070: 20 00 69 00 6e 00 20 00 .i.n. .
0078: 6d 00 73 00 6f 00 2e 00 m.s.o...
0080: 64 00 6c 00 6c 00 20 00 d.l.l. .
0088: 31 00 32 00 2e 00 30 00 1.2...0.
0090: 2e 00 36 00 33 00 32 00 ..6.3.2.
0098: 30 00 2e 00 35 00 30 00 0...5.0.
00a0: 30 00 30 00 20 00 34 00 0.0. .4.
00a8: 38 00 35 00 61 00 65 00 8.5.a.e.
00b0: 38 00 31 00 37 00 20 00 8.1.7. .
00b8: 66 00 44 00 65 00 62 00 f.D.e.b.
00c0: 75 00 67 00 20 00 30 00 u.g. .0.
00c8: 20 00 61 00 74 00 20 00 .a.t. .
00d0: 6f 00 66 00 66 00 73 00 o.f.f.s.
00d8: 65 00 74 00 20 00 30 00 e.t. .0.
00e0: 30 00 30 00 37 00 63 00 0.0.7.c.
00e8: 38 00 33 00 65 00 0d 00 8.3.e...
00f0: 0a 00 ..

Was this post helpful to you?



JoAnn Paules said:
Care to tell us what you were doing when this happened? Any details other
than you are using Office 2007?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



OkieTom said:
Please find the enclosed error. If anyone can shed some light on this
error
.I would appreciate your input. Thank you in advance.
Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 1/1/2009
Time: 11:48:03 AM
User: N/A
Computer: YOUR-4DACD0EA75
Description:
Faulting application outlook.exe, version 12.0.6316.5000, stamp 4833a470,
faulting module mso.dll, version 12.0.6320.5000, stamp 485ae817, debug? 0,
fault address 0x0007c83e.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 6f 00 75 00 74 00 .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 32 00 2e 00 .1.2...
0048: 30 00 2e 00 36 00 33 00 0...6.3.
0050: 31 00 36 00 2e 00 35 00 1.6...5.
0058: 30 00 30 00 30 00 20 00 0.0.0. .
0060: 34 00 38 00 33 00 33 00 4.8.3.3.
0068: 61 00 34 00 37 00 30 00 a.4.7.0.
0070: 20 00 69 00 6e 00 20 00 .i.n. .
0078: 6d 00 73 00 6f 00 2e 00 m.s.o...
0080: 64 00 6c 00 6c 00 20 00 d.l.l. .
0088: 31 00 32 00 2e 00 30 00 1.2...0.
0090: 2e 00 36 00 33 00 32 00 ..6.3.2.
0098: 30 00 2e 00 35 00 30 00 0...5.0.
00a0: 30 00 30 00 20 00 34 00 0.0. .4.
00a8: 38 00 35 00 61 00 65 00 8.5.a.e.
00b0: 38 00 31 00 37 00 20 00 8.1.7. .
00b8: 66 00 44 00 65 00 62 00 f.D.e.b.
00c0: 75 00 67 00 20 00 30 00 u.g. .0.
00c8: 20 00 61 00 74 00 20 00 .a.t. .
00d0: 6f 00 66 00 66 00 73 00 o.f.f.s.
00d8: 65 00 74 00 20 00 30 00 e.t. .0.
00e0: 30 00 30 00 37 00 63 00 0.0.7.c.
00e8: 38 00 33 00 65 00 0d 00 8.3.e...
00f0: 0a 00 ..
 
O

OkieTom

Peter I am using windows one care. As well as I have ran a windows saftey
scan and no malware or virus are comung up. Is not these programs sufficent?
Thanks for your reply.
 
O

OkieTom

Thanks for all the valuabel help. Outlook is running fine at this time. I ran
a scan on my pst files and repaired them There were errors there. This fixed
the problem at present. Once again thanks for all you help.
 

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