We have two macs at home and I had one copy of office Mac on both computers - But we could not use them both at the same time. I have now bought a second copy, I removed the first one and then installed the new copy. But I still get the dialog box that I can't use it as it's already being used by the other mac!!!!!!!!!
Was this a waste of money or is there a fix?
They have two different Product ID's.......
There is a fix. I found this somewhere in the past, and have used it myself on our computers, as the registration keys gets copied from one to another when you gets a new Mac.
Remove - Change product key in Office:Mac
The best way to do this is to remove the licensing information only
but 99% of the time it does not remove the licensing until you remove
the Microsoft folder from the preferences because the Product
information tends to stick in here.
Here are the steps
1. Open the hard drive/users/home/library/preferences and drag the
Microsoft folder to the trash
2. Open the hard drive/applications/Microsoft Office 2004/Additional
tools/Remove Office/Remove Office - here you will get to a remove
Office removal dialog box, hold down your option key on your keyboard
and the continue button will change to remove licensing information
only, select this option and choose remove.
3. Everything will get grayed out for a few moments and once
everything gets visable for you to click on, close the Remove Office
dialog box
4. You will get a message stating nothing was removed, select quit
5. Launch a Office application and you will get a set up assistant -
that will prompt you to enter in another product key