Office for Mac 2004 problem

[pubscout]

I'm using a Macbook with OSX 10.4.11 and OFM 2004. It's worked fine for two
years. Today I can't launch anything--Word, Excel or PP. I've done an archive
and install and tried re-installing OFM 2004. Still no go. I have to
force-quit every program I try to open.

However, OFM 2004 works fine on all other user accounts on my machine. Does
anyone have a clue?

Thanks in advance.

 

[Daiya Mitchell]

If it works with other user accounts, then one of your user files has
corrupted. DO NOT REINSTALL AS IT IS UNLIKELY TO MAKE A DIFFERENCE
although it's possible that reinstalling without running Remove Office
first has already messed up the installation. But probably not if it
works in other user accounts.

Anyhow, consistent and reproducible problems in Word usually respond to
one of the standard troubleshooting measures, which you will find listed
here:

http://word.mvps.org/Mac/TroubleshootingIndex.html

Work through them one by one until something helps. If nothing does,
post back. The most common culprit is a corrupted Normal template or
damaged Preferences file, so start with those links.

 

[pubscout]

Actually, Daiya, the fix was pretty simple. I just had to delete the
Microsoft User Data folder from my Home account, and I launched all programs
with no problem. A new Microsoft User Data folder was immediately created.
But thanks for your help!

 

[Guest]

I had to reinstall my Office 2004 for my MAC now every time I try to open any Office program (Powerpoint, Excel, Word) I get a issue with font conflicts and have to run through a whole list of fonts before it will even open. Vert time consuming. Is this a preference that I can turn off? I am using Extensis as my font program and have run all these fonts through Font Doctor. It says there is no conflict. So why is this happening? Help

 

[Daiya Mitchell]

If this describes your problem, one of the remedies listed there should
help:
http://word.mvps.org/mac/corruptfonterrors.html

wrote: