Office for Mac 2004 won't install

[bmwmcrider]

Hello,

While attempting to install Office I get a popup window informing me that the Office Setup Assistant quit unexpectedly with options to ignore, report or relaunch. While casting about to determine the cause of this problem I noticed that my file system is Journaled HFS and one of the installation requirements for Office is an Extended HFS file system.

I am not that familiar with the nuances of the two file systems but is it possible that this is cause for my inability to install Office? If not does anyone have suggestions to solve my problem?

Note using one of the product keys Office was successfully installed on a dual quad-core Xeon Mac Pro. Also I removed the trial version of Office from the notebook.

Thanks,

Mike

 

[William Smith]

Hello,

While attempting to install Office I get a popup window informing me
that the Office Setup Assistant quit unexpectedly with options to
ignore, report or relaunch. While casting about to determine the cause
of this problem I noticed that my file system is Journaled HFS and one
of the installation requirements for Office is an Extended HFS file system.

I am not that familiar with the nuances of the two file systems but is
it possible that this is cause for my inability to install Office? If
not does anyone have suggestions to solve my problem?

Note using one of the product keys Office was successfully installed on
a dual quad-core Xeon Mac Pro. Also I removed the trial version of
Office from the notebook.

Hi Mike!

"Journaled" is a form of HFS and is fine.

If you're unable to run the installer again with success then do some
basic troubleshooting such as running Disk Utility, making sure you've
applied all the latest OS patches, restarting your computer, etc.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>