Office General Advantage

D

Diversity

My question seems to have got lost.
To repeat: I have Office 2003 Small Business in Spanish. It is known and
previously recognised as genuine original. When The OGA nag started coming up
on the screen, I poked about in Microsoft pages, found legitcheck.exe , and
it cleared my software. However the nag did not go away, meaning that OGA
still declines to validate my software.

How do I sort this out? The available pages do not help.
 
E

Earle Horton

This is a user-supported volunteer forum. If your first query is not
answered then chances are good that no one here knows the answer.

First, contact the vendor that sold you the software. If you do not get
satisfaction then contact Microsoft directly. You will probably have to pay
for support.

As your error message states, the copy you have is probably "a copy of a
program sold to a lrgw business", and the vendor screwed up somehow selling
it to you.

Earle
 
D

Diversity

Eddie,

Thanks. I know this is a volonteer forum; it was just tha the frist time I
posted, the message never came up.

No way can i get to the software supplier. They were legit but they are out
of business

If there is no known solution to the two Microsoft validation systems
disagreeing, I guess I will have to go over to Open Office. A nuisance, but
it is likely to be easier and cheaper than hacking through the Micresoft
support system.
 
E

Earle Horton

I looked for LegitCheck.exe on the Microsoft web site and it appears to have
been replaced by GenuineCheck.exe. It is possible that OGA now checks for
something that got by earlier versions. You should consider the possibility
that the original vendor of your software did not strictly follow
Microsoft's licensing policies, perhaps inadvently, and that you are in
possession of pirated software.

Earle
 
P

Pedro

Diversity said:
My question seems to have got lost.
To repeat: I have Office 2003 Small Business in Spanish. It is known
and previously recognised as genuine original. When The OGA nag
started coming up on the screen, I poked about in Microsoft pages,
found legitcheck.exe , and it cleared my software. However the nag
did not go away, meaning that OGA still declines to validate my
software.

I have Office Professional 2003 - definitely legitimate - original disc, COA
etc.

An Office Update recently began giving the nagging the message that I am a
pirate, and will be tortured and shot by Microsoft etc. I did a System
Restore and the world resumed its customary sanity.

Obviously the gibbering lunatics in the Microsoft programming asylum stuffed
up hugely.

Pedro
 

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