It would be nice if that reveals the cause.
torechantlt wrote:
okay, i'll try that. thanks for your help. i'll let you know if the uninstall
works.
:
I wonder if uninstalling it all, and making sure the Trial version is
uninstalled too, Then freshly install only your boughten copy. I know
people frequently suffer a lot of grief when the Trial remains and the
new copy gets overlaid on it.
torechantlt wrote:
actually, now that i've thought about it, i think there was a trial version.
what are you thinking i should do?
:
You know, there just might have been. I don't remember for sure. Is that the
problem?
:
There wasn't a Trial version of Office on this PC before you installed
your copy of Home and Student was there?
torechantlt wrote:
Norton Internet Security, HP Photosmart (printer/scanner software). That's
all I can think of that would interact with Office. My computer is HP
Pavilion, Windows Vista. This problem has been happening since I first
installed Office, which was right after I bought the computer several months
ago. I don't have a lot of extra software installed. Can you suggest some
other kinds of software that might interact with Office?
:
What Add-ins or third party software that interacts with Office are you
using?
torechantlt wrote:
Yeah, I did try that a couple of times. No solution or even problem found by
Office Diagnostics.
:
I don't see any mention of you having run Microsoft Office Diagnostics.
Try that. It's found at Office button, <application name>Options, Resources.
torechantlt wrote:
it is already disabled, so that can't be the problem.
:
The problematic part of the A-V software is the "Office Plugin" part,
and that is what should be disabled.
torechantlt wrote:
oh, antivirus scanner! i'm not great with abbreviations obviously!
I've got Norton Internet Security installed. Can I not use the antivirus
software with Office 2007?
:
AV scanner = antivirus scanner. For example, Norton or McAfee. Has nothing
to do with a piece of hardware.
--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"
I have an HP Photosmart C4200 series all-in-one printer/scanner. I guess it
integrates with Office. Is there a setting that will stop it fromt
integrating with Office without actually having to turn off the scanner?
:
Do you have an AV scanner that integrates with Office? If yes, turn it
off!
--ÃÆ’Æ’‚ÃÆ’‚ÂÂÂÂÂÂ
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact.
How to ask a question:
http://support.microsoft.com/KB/555375
After furious head scratching, torechantlt asked:
| I have Office 2007 running on my Vista system. Every time I close out
| one of the Office programs, I get an error message saying "Microsoft
| Office XXXX has stopped working. A problem caused the program to stop
| working correctly. Windows will close the program and notify you if a
| solution is available." Well, I clicked on the X to close the
| program. It didn't just suddenly stop working, so why am I getting
| this message? Is there anything I can do to fix it so I don't get
| this message every time I am finished using one of my Office programs
| and try to close it out?