Office home and student 2007

T

torechantlt

I have Office 2007 running on my Vista system. Every time I close out one of
the Office programs, I get an error message saying "Microsoft Office XXXX has
stopped working. A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available."
Well, I clicked on the X to close the program. It didn't just suddenly stop
working, so why am I getting this message? Is there anything I can do to fix
it so I don't get this message every time I am finished using one of my
Office programs and try to close it out?
 
M

Milly Staples [MVP - Outlook]

Do you have an AV scanner that integrates with Office? If yes, turn it off!

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, torechantlt asked:

| I have Office 2007 running on my Vista system. Every time I close out
| one of the Office programs, I get an error message saying "Microsoft
| Office XXXX has stopped working. A problem caused the program to stop
| working correctly. Windows will close the program and notify you if a
| solution is available." Well, I clicked on the X to close the
| program. It didn't just suddenly stop working, so why am I getting
| this message? Is there anything I can do to fix it so I don't get
| this message every time I am finished using one of my Office programs
| and try to close it out?
 
T

torechantlt

I have an HP Photosmart C4200 series all-in-one printer/scanner. I guess it
integrates with Office. Is there a setting that will stop it fromt
integrating with Office without actually having to turn off the scanner?
 
J

JoAnn Paules

AV scanner = antivirus scanner. For example, Norton or McAfee. Has nothing
to do with a piece of hardware.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"


torechantlt said:
I have an HP Photosmart C4200 series all-in-one printer/scanner. I guess it
integrates with Office. Is there a setting that will stop it fromt
integrating with Office without actually having to turn off the scanner?

Milly Staples said:
Do you have an AV scanner that integrates with Office? If yes, turn it
off!

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, torechantlt asked:

| I have Office 2007 running on my Vista system. Every time I close out
| one of the Office programs, I get an error message saying "Microsoft
| Office XXXX has stopped working. A problem caused the program to stop
| working correctly. Windows will close the program and notify you if a
| solution is available." Well, I clicked on the X to close the
| program. It didn't just suddenly stop working, so why am I getting
| this message? Is there anything I can do to fix it so I don't get
| this message every time I am finished using one of my Office programs
| and try to close it out?
 
T

torechantlt

oh, antivirus scanner! i'm not great with abbreviations obviously!
I've got Norton Internet Security installed. Can I not use the antivirus
software with Office 2007?

JoAnn Paules said:
AV scanner = antivirus scanner. For example, Norton or McAfee. Has nothing
to do with a piece of hardware.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"


torechantlt said:
I have an HP Photosmart C4200 series all-in-one printer/scanner. I guess it
integrates with Office. Is there a setting that will stop it fromt
integrating with Office without actually having to turn off the scanner?

Milly Staples said:
Do you have an AV scanner that integrates with Office? If yes, turn it
off!

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, torechantlt asked:

| I have Office 2007 running on my Vista system. Every time I close out
| one of the Office programs, I get an error message saying "Microsoft
| Office XXXX has stopped working. A problem caused the program to stop
| working correctly. Windows will close the program and notify you if a
| solution is available." Well, I clicked on the X to close the
| program. It didn't just suddenly stop working, so why am I getting
| this message? Is there anything I can do to fix it so I don't get
| this message every time I am finished using one of my Office programs
| and try to close it out?
 
B

Bob I

The problematic part of the A-V software is the "Office Plugin" part,
and that is what should be disabled.
oh, antivirus scanner! i'm not great with abbreviations obviously!
I've got Norton Internet Security installed. Can I not use the antivirus
software with Office 2007?

:

AV scanner = antivirus scanner. For example, Norton or McAfee. Has nothing
to do with a piece of hardware.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"


I have an HP Photosmart C4200 series all-in-one printer/scanner. I guess it
integrates with Office. Is there a setting that will stop it fromt
integrating with Office without actually having to turn off the scanner?

:


Do you have an AV scanner that integrates with Office? If yes, turn it
off!

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, torechantlt asked:

| I have Office 2007 running on my Vista system. Every time I close out
| one of the Office programs, I get an error message saying "Microsoft
| Office XXXX has stopped working. A problem caused the program to stop
| working correctly. Windows will close the program and notify you ifa
| solution is available." Well, I clicked on the X to close the
| program. It didn't just suddenly stop working, so why am I getting
| this message? Is there anything I can do to fix it so I don't get
| this message every time I am finished using one of my Office programs
| and try to close it out?
 
T

torechantlt

it is already disabled, so that can't be the problem.


Bob I said:
The problematic part of the A-V software is the "Office Plugin" part,
and that is what should be disabled.
oh, antivirus scanner! i'm not great with abbreviations obviously!
I've got Norton Internet Security installed. Can I not use the antivirus
software with Office 2007?

:

AV scanner = antivirus scanner. For example, Norton or McAfee. Has nothing
to do with a piece of hardware.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



I have an HP Photosmart C4200 series all-in-one printer/scanner. I guess it
integrates with Office. Is there a setting that will stop it fromt
integrating with Office without actually having to turn off the scanner?

:


Do you have an AV scanner that integrates with Office? If yes, turn it
off!

--ÂÂ
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, torechantlt asked:

| I have Office 2007 running on my Vista system. Every time I close out
| one of the Office programs, I get an error message saying "Microsoft
| Office XXXX has stopped working. A problem caused the program to stop
| working correctly. Windows will close the program and notify you if a
| solution is available." Well, I clicked on the X to close the
| program. It didn't just suddenly stop working, so why am I getting
| this message? Is there anything I can do to fix it so I don't get
| this message every time I am finished using one of my Office programs
| and try to close it out?
 
B

Bob I

I don't see any mention of you having run Microsoft Office Diagnostics.

Try that. It's found at Office button, <application name>Options, Resources.
it is already disabled, so that can't be the problem.


:

The problematic part of the A-V software is the "Office Plugin" part,
and that is what should be disabled.

torechantlt wrote:

oh, antivirus scanner! i'm not great with abbreviations obviously!
I've got Norton Internet Security installed. Can I not use the antivirus
software with Office 2007?

:



AV scanner = antivirus scanner. For example, Norton or McAfee. Has nothing
to do with a piece of hardware.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"




I have an HP Photosmart C4200 series all-in-one printer/scanner. I guess it
integrates with Office. Is there a setting that will stop it fromt
integrating with Office without actually having to turn off the scanner?

:



Do you have an AV scanner that integrates with Office? If yes, turn it
off!

--ÂÂ
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, torechantlt asked:

| I have Office 2007 running on my Vista system. Every time I closeout
| one of the Office programs, I get an error message saying "Microsoft
| Office XXXX has stopped working. A problem caused the program to stop
| working correctly. Windows will close the program and notify you if a
| solution is available." Well, I clicked on the X to close the
| program. It didn't just suddenly stop working, so why am I getting
| this message? Is there anything I can do to fix it so I don't get
| this message every time I am finished using one of my Office programs
| and try to close it out?
 
T

torechantlt

Yeah, I did try that a couple of times. No solution or even problem found by
Office Diagnostics.


Bob I said:
I don't see any mention of you having run Microsoft Office Diagnostics.

Try that. It's found at Office button, <application name>Options, Resources.
it is already disabled, so that can't be the problem.


:

The problematic part of the A-V software is the "Office Plugin" part,
and that is what should be disabled.

torechantlt wrote:


oh, antivirus scanner! i'm not great with abbreviations obviously!
I've got Norton Internet Security installed. Can I not use the antivirus
software with Office 2007?

:



AV scanner = antivirus scanner. For example, Norton or McAfee. Has nothing
to do with a piece of hardware.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"




I have an HP Photosmart C4200 series all-in-one printer/scanner. I guess it
integrates with Office. Is there a setting that will stop it fromt
integrating with Office without actually having to turn off the scanner?

:



Do you have an AV scanner that integrates with Office? If yes, turn it
off!

--ÂÂÂ
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, torechantlt asked:

| I have Office 2007 running on my Vista system. Every time I close out
| one of the Office programs, I get an error message saying "Microsoft
| Office XXXX has stopped working. A problem caused the program to stop
| working correctly. Windows will close the program and notify you if a
| solution is available." Well, I clicked on the X to close the
| program. It didn't just suddenly stop working, so why am I getting
| this message? Is there anything I can do to fix it so I don't get
| this message every time I am finished using one of my Office programs
| and try to close it out?
 
B

Bob I

What Add-ins or third party software that interacts with Office are you
using?
Yeah, I did try that a couple of times. No solution or even problem found by
Office Diagnostics.


:

I don't see any mention of you having run Microsoft Office Diagnostics.

Try that. It's found at Office button, <application name>Options, Resources.
it is already disabled, so that can't be the problem.


:



The problematic part of the A-V software is the "Office Plugin" part,
and that is what should be disabled.

torechantlt wrote:



oh, antivirus scanner! i'm not great with abbreviations obviously!
I've got Norton Internet Security installed. Can I not use the antivirus
software with Office 2007?

:




AV scanner = antivirus scanner. For example, Norton or McAfee. Has nothing
to do with a piece of hardware.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"





I have an HP Photosmart C4200 series all-in-one printer/scanner. Iguess it
integrates with Office. Is there a setting that will stop it fromt
integrating with Office without actually having to turn off the scanner?

:




Do you have an AV scanner that integrates with Office? If yes, turn it
off!

--ÂÂÂ
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, torechantlt asked:

| I have Office 2007 running on my Vista system. Every time I close out
| one of the Office programs, I get an error message saying "Microsoft
| Office XXXX has stopped working. A problem caused the program to stop
| working correctly. Windows will close the program and notify you if a
| solution is available." Well, I clicked on the X to close the
| program. It didn't just suddenly stop working, so why am I getting
| this message? Is there anything I can do to fix it so I don't get
| this message every time I am finished using one of my Office programs
| and try to close it out?
 
T

torechantlt

Norton Internet Security, HP Photosmart (printer/scanner software). That's
all I can think of that would interact with Office. My computer is HP
Pavilion, Windows Vista. This problem has been happening since I first
installed Office, which was right after I bought the computer several months
ago. I don't have a lot of extra software installed. Can you suggest some
other kinds of software that might interact with Office?

Bob I said:
What Add-ins or third party software that interacts with Office are you
using?
Yeah, I did try that a couple of times. No solution or even problem found by
Office Diagnostics.


:

I don't see any mention of you having run Microsoft Office Diagnostics.

Try that. It's found at Office button, <application name>Options, Resources.

torechantlt wrote:

it is already disabled, so that can't be the problem.


:



The problematic part of the A-V software is the "Office Plugin" part,
and that is what should be disabled.

torechantlt wrote:



oh, antivirus scanner! i'm not great with abbreviations obviously!
I've got Norton Internet Security installed. Can I not use the antivirus
software with Office 2007?

:




AV scanner = antivirus scanner. For example, Norton or McAfee. Has nothing
to do with a piece of hardware.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"





I have an HP Photosmart C4200 series all-in-one printer/scanner. I guess it
integrates with Office. Is there a setting that will stop it fromt
integrating with Office without actually having to turn off the scanner?

:




Do you have an AV scanner that integrates with Office? If yes, turn it
off!

--ÂÂÂÂ
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, torechantlt asked:

| I have Office 2007 running on my Vista system. Every time I close out
| one of the Office programs, I get an error message saying "Microsoft
| Office XXXX has stopped working. A problem caused the program to stop
| working correctly. Windows will close the program and notify you if a
| solution is available." Well, I clicked on the X to close the
| program. It didn't just suddenly stop working, so why am I getting
| this message? Is there anything I can do to fix it so I don't get
| this message every time I am finished using one of my Office programs
| and try to close it out?
 
B

Bob I

There wasn't a Trial version of Office on this PC before you installed
your copy of Home and Student was there?
Norton Internet Security, HP Photosmart (printer/scanner software). That's
all I can think of that would interact with Office. My computer is HP
Pavilion, Windows Vista. This problem has been happening since I first
installed Office, which was right after I bought the computer several months
ago. I don't have a lot of extra software installed. Can you suggest some
other kinds of software that might interact with Office?

:

What Add-ins or third party software that interacts with Office are you
using?

torechantlt wrote:

Yeah, I did try that a couple of times. No solution or even problem found by
Office Diagnostics.


:



I don't see any mention of you having run Microsoft Office Diagnostics.

Try that. It's found at Office button, <application name>Options, Resources.

torechantlt wrote:


it is already disabled, so that can't be the problem.


:




The problematic part of the A-V software is the "Office Plugin" part,
and that is what should be disabled.

torechantlt wrote:




oh, antivirus scanner! i'm not great with abbreviations obviously!
I've got Norton Internet Security installed. Can I not use the antivirus
software with Office 2007?

:





AV scanner = antivirus scanner. For example, Norton or McAfee. Has nothing
to do with a piece of hardware.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"






I have an HP Photosmart C4200 series all-in-one printer/scanner.I guess it
integrates with Office. Is there a setting that will stop it fromt
integrating with Office without actually having to turn off the scanner?

:





Do you have an AV scanner that integrates with Office? If yes,turn it
off!

--ÂÂÂÂ
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, torechantlt asked:

| I have Office 2007 running on my Vista system. Every time I close out
| one of the Office programs, I get an error message saying "Microsoft
| Office XXXX has stopped working. A problem caused the programto stop
| working correctly. Windows will close the program and notify you if a
| solution is available." Well, I clicked on the X to close the
| program. It didn't just suddenly stop working, so why am I getting
| this message? Is there anything I can do to fix it so I don'tget
| this message every time I am finished using one of my Office programs
| and try to close it out?
 
T

torechantlt

You know, there just might have been. I don't remember for sure. Is that the
problem?

Bob I said:
There wasn't a Trial version of Office on this PC before you installed
your copy of Home and Student was there?
Norton Internet Security, HP Photosmart (printer/scanner software). That's
all I can think of that would interact with Office. My computer is HP
Pavilion, Windows Vista. This problem has been happening since I first
installed Office, which was right after I bought the computer several months
ago. I don't have a lot of extra software installed. Can you suggest some
other kinds of software that might interact with Office?

:

What Add-ins or third party software that interacts with Office are you
using?

torechantlt wrote:


Yeah, I did try that a couple of times. No solution or even problem found by
Office Diagnostics.


:



I don't see any mention of you having run Microsoft Office Diagnostics.

Try that. It's found at Office button, <application name>Options, Resources.

torechantlt wrote:


it is already disabled, so that can't be the problem.


:




The problematic part of the A-V software is the "Office Plugin" part,
and that is what should be disabled.

torechantlt wrote:




oh, antivirus scanner! i'm not great with abbreviations obviously!
I've got Norton Internet Security installed. Can I not use the antivirus
software with Office 2007?

:





AV scanner = antivirus scanner. For example, Norton or McAfee. Has nothing
to do with a piece of hardware.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"






I have an HP Photosmart C4200 series all-in-one printer/scanner. I guess it
integrates with Office. Is there a setting that will stop it fromt
integrating with Office without actually having to turn off the scanner?

:





Do you have an AV scanner that integrates with Office? If yes, turn it
off!

--ÂÂÂÂÂ
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, torechantlt asked:

| I have Office 2007 running on my Vista system. Every time I close out
| one of the Office programs, I get an error message saying "Microsoft
| Office XXXX has stopped working. A problem caused the program to stop
| working correctly. Windows will close the program and notify you if a
| solution is available." Well, I clicked on the X to close the
| program. It didn't just suddenly stop working, so why am I getting
| this message? Is there anything I can do to fix it so I don't get
| this message every time I am finished using one of my Office programs
| and try to close it out?
 
T

torechantlt

actually, now that i've thought about it, i think there was a trial version.
what are you thinking i should do?

torechantlt said:
You know, there just might have been. I don't remember for sure. Is that the
problem?

Bob I said:
There wasn't a Trial version of Office on this PC before you installed
your copy of Home and Student was there?
Norton Internet Security, HP Photosmart (printer/scanner software). That's
all I can think of that would interact with Office. My computer is HP
Pavilion, Windows Vista. This problem has been happening since I first
installed Office, which was right after I bought the computer several months
ago. I don't have a lot of extra software installed. Can you suggest some
other kinds of software that might interact with Office?

:


What Add-ins or third party software that interacts with Office are you
using?

torechantlt wrote:


Yeah, I did try that a couple of times. No solution or even problem found by
Office Diagnostics.


:



I don't see any mention of you having run Microsoft Office Diagnostics.

Try that. It's found at Office button, <application name>Options, Resources.

torechantlt wrote:


it is already disabled, so that can't be the problem.


:




The problematic part of the A-V software is the "Office Plugin" part,
and that is what should be disabled.

torechantlt wrote:




oh, antivirus scanner! i'm not great with abbreviations obviously!
I've got Norton Internet Security installed. Can I not use the antivirus
software with Office 2007?

:





AV scanner = antivirus scanner. For example, Norton or McAfee. Has nothing
to do with a piece of hardware.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"






I have an HP Photosmart C4200 series all-in-one printer/scanner. I guess it
integrates with Office. Is there a setting that will stop it fromt
integrating with Office without actually having to turn off the scanner?

:





Do you have an AV scanner that integrates with Office? If yes, turn it
off!

--ÂÂÂÂÂ
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, torechantlt asked:

| I have Office 2007 running on my Vista system. Every time I close out
| one of the Office programs, I get an error message saying "Microsoft
| Office XXXX has stopped working. A problem caused the program to stop
| working correctly. Windows will close the program and notify you if a
| solution is available." Well, I clicked on the X to close the
| program. It didn't just suddenly stop working, so why am I getting
| this message? Is there anything I can do to fix it so I don't get
| this message every time I am finished using one of my Office programs
| and try to close it out?
 
B

Bob I

I wonder if uninstalling it all, and making sure the Trial version is
uninstalled too, Then freshly install only your boughten copy. I know
people frequently suffer a lot of grief when the Trial remains and the
new copy gets overlaid on it.
actually, now that i've thought about it, i think there was a trial version.
what are you thinking i should do?

:

You know, there just might have been. I don't remember for sure. Is that the
problem?

:

There wasn't a Trial version of Office on this PC before you installed
your copy of Home and Student was there?

torechantlt wrote:


Norton Internet Security, HP Photosmart (printer/scanner software). That's
all I can think of that would interact with Office. My computer is HP
Pavilion, Windows Vista. This problem has been happening since I first
installed Office, which was right after I bought the computer severalmonths
ago. I don't have a lot of extra software installed. Can you suggest some
other kinds of software that might interact with Office?

:



What Add-ins or third party software that interacts with Office are you
using?

torechantlt wrote:



Yeah, I did try that a couple of times. No solution or even problemfound by
Office Diagnostics.


:




I don't see any mention of you having run Microsoft Office Diagnostics.

Try that. It's found at Office button, <application name>Options, Resources.

torechantlt wrote:



it is already disabled, so that can't be the problem.


:





The problematic part of the A-V software is the "Office Plugin" part,
and that is what should be disabled.

torechantlt wrote:





oh, antivirus scanner! i'm not great with abbreviations obviously!
I've got Norton Internet Security installed. Can I not use the antivirus
software with Office 2007?

:






AV scanner = antivirus scanner. For example, Norton or McAfee. Has nothing
to do with a piece of hardware.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"







I have an HP Photosmart C4200 series all-in-one printer/scanner. I guess it
integrates with Office. Is there a setting that will stop it fromt
integrating with Office without actually having to turn off the scanner?

:






Do you have an AV scanner that integrates with Office? If yes, turn it
off!

--ÂÂÂÂÂ
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, torechantlt asked:

| I have Office 2007 running on my Vista system. Every time I close out
| one of the Office programs, I get an error message saying "Microsoft
| Office XXXX has stopped working. A problem caused the program to stop
| working correctly. Windows will close the program and notify you if a
| solution is available." Well, I clicked on the X to close the
| program. It didn't just suddenly stop working, so why am Igetting
| this message? Is there anything I can do to fix it so I don't get
| this message every time I am finished using one of my Office programs
| and try to close it out?
 
T

torechantlt

okay, i'll try that. thanks for your help. i'll let you know if the uninstall
works.



Bob I said:
I wonder if uninstalling it all, and making sure the Trial version is
uninstalled too, Then freshly install only your boughten copy. I know
people frequently suffer a lot of grief when the Trial remains and the
new copy gets overlaid on it.
actually, now that i've thought about it, i think there was a trial version.
what are you thinking i should do?

:

You know, there just might have been. I don't remember for sure. Is that the
problem?

:


There wasn't a Trial version of Office on this PC before you installed
your copy of Home and Student was there?

torechantlt wrote:


Norton Internet Security, HP Photosmart (printer/scanner software). That's
all I can think of that would interact with Office. My computer is HP
Pavilion, Windows Vista. This problem has been happening since I first
installed Office, which was right after I bought the computer several months
ago. I don't have a lot of extra software installed. Can you suggest some
other kinds of software that might interact with Office?

:



What Add-ins or third party software that interacts with Office are you
using?

torechantlt wrote:



Yeah, I did try that a couple of times. No solution or even problem found by
Office Diagnostics.


:




I don't see any mention of you having run Microsoft Office Diagnostics.

Try that. It's found at Office button, <application name>Options, Resources.

torechantlt wrote:



it is already disabled, so that can't be the problem.


:





The problematic part of the A-V software is the "Office Plugin" part,
and that is what should be disabled.

torechantlt wrote:





oh, antivirus scanner! i'm not great with abbreviations obviously!
I've got Norton Internet Security installed. Can I not use the antivirus
software with Office 2007?

:






AV scanner = antivirus scanner. For example, Norton or McAfee. Has nothing
to do with a piece of hardware.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"







I have an HP Photosmart C4200 series all-in-one printer/scanner. I guess it
integrates with Office. Is there a setting that will stop it fromt
integrating with Office without actually having to turn off the scanner?

:






Do you have an AV scanner that integrates with Office? If yes, turn it
off!

--ÂÂÂÂÂÂ
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, torechantlt asked:

| I have Office 2007 running on my Vista system. Every time I close out
| one of the Office programs, I get an error message saying "Microsoft
| Office XXXX has stopped working. A problem caused the program to stop
| working correctly. Windows will close the program and notify you if a
| solution is available." Well, I clicked on the X to close the
| program. It didn't just suddenly stop working, so why am I getting
| this message? Is there anything I can do to fix it so I don't get
| this message every time I am finished using one of my Office programs
| and try to close it out?
 
B

Bob I

It would be nice if that reveals the cause.
okay, i'll try that. thanks for your help. i'll let you know if the uninstall
works.



:

I wonder if uninstalling it all, and making sure the Trial version is
uninstalled too, Then freshly install only your boughten copy. I know
people frequently suffer a lot of grief when the Trial remains and the
new copy gets overlaid on it.
actually, now that i've thought about it, i think there was a trial version.
what are you thinking i should do?

:



You know, there just might have been. I don't remember for sure. Is that the
problem?

:



There wasn't a Trial version of Office on this PC before you installed
your copy of Home and Student was there?

torechantlt wrote:



Norton Internet Security, HP Photosmart (printer/scanner software).That's
all I can think of that would interact with Office. My computer is HP
Pavilion, Windows Vista. This problem has been happening since I first
installed Office, which was right after I bought the computer several months
ago. I don't have a lot of extra software installed. Can you suggest some
other kinds of software that might interact with Office?

:




What Add-ins or third party software that interacts with Office are you
using?

torechantlt wrote:




Yeah, I did try that a couple of times. No solution or even problem found by
Office Diagnostics.


:





I don't see any mention of you having run Microsoft Office Diagnostics.

Try that. It's found at Office button, <application name>Options, Resources.

torechantlt wrote:




it is already disabled, so that can't be the problem.


:






The problematic part of the A-V software is the "Office Plugin" part,
and that is what should be disabled.

torechantlt wrote:






oh, antivirus scanner! i'm not great with abbreviations obviously!
I've got Norton Internet Security installed. Can I not use the antivirus
software with Office 2007?

:







AV scanner = antivirus scanner. For example, Norton or McAfee. Has nothing
to do with a piece of hardware.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"








I have an HP Photosmart C4200 series all-in-one printer/scanner. I guess it
integrates with Office. Is there a setting that will stop it fromt
integrating with Office without actually having to turn offthe scanner?

:







Do you have an AV scanner that integrates with Office? Ifyes, turn it
off!

--ÂÂÂÂÂÂ
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, torechantlt asked:

| I have Office 2007 running on my Vista system. Every time I close out
| one of the Office programs, I get an error message saying "Microsoft
| Office XXXX has stopped working. A problem caused the program to stop
| working correctly. Windows will close the program and notify you if a
| solution is available." Well, I clicked on the X to close the
| program. It didn't just suddenly stop working, so why amI getting
| this message? Is there anything I can do to fix it so I don't get
| this message every time I am finished using one of my Office programs
| and try to close it out?
 
T

torechantlt

well, no such luck. i just finished reinstalling office and it still does the
same thing! if you think of anything else that might help, please let me
know. thanks again for the suggestions...

Bob I said:
It would be nice if that reveals the cause.
okay, i'll try that. thanks for your help. i'll let you know if the uninstall
works.



:

I wonder if uninstalling it all, and making sure the Trial version is
uninstalled too, Then freshly install only your boughten copy. I know
people frequently suffer a lot of grief when the Trial remains and the
new copy gets overlaid on it.

torechantlt wrote:

actually, now that i've thought about it, i think there was a trial version.
what are you thinking i should do?

:



You know, there just might have been. I don't remember for sure. Is that the
problem?

:



There wasn't a Trial version of Office on this PC before you installed
your copy of Home and Student was there?

torechantlt wrote:



Norton Internet Security, HP Photosmart (printer/scanner software). That's
all I can think of that would interact with Office. My computer is HP
Pavilion, Windows Vista. This problem has been happening since I first
installed Office, which was right after I bought the computer several months
ago. I don't have a lot of extra software installed. Can you suggest some
other kinds of software that might interact with Office?

:




What Add-ins or third party software that interacts with Office are you
using?

torechantlt wrote:




Yeah, I did try that a couple of times. No solution or even problem found by
Office Diagnostics.


:





I don't see any mention of you having run Microsoft Office Diagnostics.

Try that. It's found at Office button, <application name>Options, Resources.

torechantlt wrote:




it is already disabled, so that can't be the problem.


:






The problematic part of the A-V software is the "Office Plugin" part,
and that is what should be disabled.

torechantlt wrote:






oh, antivirus scanner! i'm not great with abbreviations obviously!
I've got Norton Internet Security installed. Can I not use the antivirus
software with Office 2007?

:







AV scanner = antivirus scanner. For example, Norton or McAfee. Has nothing
to do with a piece of hardware.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"








I have an HP Photosmart C4200 series all-in-one printer/scanner. I guess it
integrates with Office. Is there a setting that will stop it fromt
integrating with Office without actually having to turn off the scanner?

:







Do you have an AV scanner that integrates with Office? If yes, turn it
off!

--ÃÆ’‚ÂÂÂÂÂÂ
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, torechantlt asked:

| I have Office 2007 running on my Vista system. Every time I close out
| one of the Office programs, I get an error message saying "Microsoft
| Office XXXX has stopped working. A problem caused the program to stop
| working correctly. Windows will close the program and notify you if a
| solution is available." Well, I clicked on the X to close the
| program. It didn't just suddenly stop working, so why am I getting
| this message? Is there anything I can do to fix it so I don't get
| this message every time I am finished using one of my Office programs
| and try to close it out?
 
B

Bob I

Just a thought, but take a look in the Event Viewer and see if the
operating system logged any info about the errors.

R-click My Computer, select Manage, then in System Tools, Event viewer,
and look at the entries in the sub-catagories for info about the time
the errors occurred.
well, no such luck. i just finished reinstalling office and it still does the
same thing! if you think of anything else that might help, please let me
know. thanks again for the suggestions...

:

It would be nice if that reveals the cause.
okay, i'll try that. thanks for your help. i'll let you know if the uninstall
works.



:



I wonder if uninstalling it all, and making sure the Trial version is
uninstalled too, Then freshly install only your boughten copy. I know
people frequently suffer a lot of grief when the Trial remains and the
new copy gets overlaid on it.

torechantlt wrote:


actually, now that i've thought about it, i think there was a trial version.
what are you thinking i should do?

:




You know, there just might have been. I don't remember for sure. Isthat the
problem?

:




There wasn't a Trial version of Office on this PC before you installed
your copy of Home and Student was there?

torechantlt wrote:




Norton Internet Security, HP Photosmart (printer/scanner software). That's
all I can think of that would interact with Office. My computer is HP
Pavilion, Windows Vista. This problem has been happening since I first
installed Office, which was right after I bought the computer several months
ago. I don't have a lot of extra software installed. Can you suggest some
other kinds of software that might interact with Office?

:





What Add-ins or third party software that interacts with Office are you
using?

torechantlt wrote:





Yeah, I did try that a couple of times. No solution or even problem found by
Office Diagnostics.


:






I don't see any mention of you having run Microsoft Office Diagnostics.

Try that. It's found at Office button, <application name>Options, Resources.

torechantlt wrote:





it is already disabled, so that can't be the problem.


:







The problematic part of the A-V software is the "Office Plugin" part,
and that is what should be disabled.

torechantlt wrote:







oh, antivirus scanner! i'm not great with abbreviations obviously!
I've got Norton Internet Security installed. Can I not use the antivirus
software with Office 2007?

:








AV scanner = antivirus scanner. For example, Norton or McAfee. Has nothing
to do with a piece of hardware.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"









I have an HP Photosmart C4200 series all-in-one printer/scanner. I guess it
integrates with Office. Is there a setting that will stopit fromt
integrating with Office without actually having to turn off the scanner?

:








Do you have an AV scanner that integrates with Office? If yes, turn it
off!

--ÃÆ’‚ÂÂÂÂÂÂ
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, torechantlt asked:

| I have Office 2007 running on my Vista system. Every time I close out
| one of the Office programs, I get an error message saying "Microsoft
| Office XXXX has stopped working. A problem caused the program to stop
| working correctly. Windows will close the program and notify you if a
| solution is available." Well, I clicked on the X to close the
| program. It didn't just suddenly stop working, so why am I getting
| this message? Is there anything I can do to fix it so I don't get
| this message every time I am finished using one of my Office programs
| and try to close it out?
 
T

torechantlt

i looked at the event viewer and there doesn't seem to be anything unusual.
mind you, i'm no expert at understanding it! maybe it is just a bug that
hasn't been worked out yet?

Bob I said:
Just a thought, but take a look in the Event Viewer and see if the
operating system logged any info about the errors.

R-click My Computer, select Manage, then in System Tools, Event viewer,
and look at the entries in the sub-catagories for info about the time
the errors occurred.
well, no such luck. i just finished reinstalling office and it still does the
same thing! if you think of anything else that might help, please let me
know. thanks again for the suggestions...

:

It would be nice if that reveals the cause.

torechantlt wrote:

okay, i'll try that. thanks for your help. i'll let you know if the uninstall
works.



:



I wonder if uninstalling it all, and making sure the Trial version is
uninstalled too, Then freshly install only your boughten copy. I know
people frequently suffer a lot of grief when the Trial remains and the
new copy gets overlaid on it.

torechantlt wrote:


actually, now that i've thought about it, i think there was a trial version.
what are you thinking i should do?

:




You know, there just might have been. I don't remember for sure. Is that the
problem?

:




There wasn't a Trial version of Office on this PC before you installed
your copy of Home and Student was there?

torechantlt wrote:




Norton Internet Security, HP Photosmart (printer/scanner software). That's
all I can think of that would interact with Office. My computer is HP
Pavilion, Windows Vista. This problem has been happening since I first
installed Office, which was right after I bought the computer several months
ago. I don't have a lot of extra software installed. Can you suggest some
other kinds of software that might interact with Office?

:





What Add-ins or third party software that interacts with Office are you
using?

torechantlt wrote:





Yeah, I did try that a couple of times. No solution or even problem found by
Office Diagnostics.


:






I don't see any mention of you having run Microsoft Office Diagnostics.

Try that. It's found at Office button, <application name>Options, Resources.

torechantlt wrote:





it is already disabled, so that can't be the problem.


:







The problematic part of the A-V software is the "Office Plugin" part,
and that is what should be disabled.

torechantlt wrote:







oh, antivirus scanner! i'm not great with abbreviations obviously!
I've got Norton Internet Security installed. Can I not use the antivirus
software with Office 2007?

:








AV scanner = antivirus scanner. For example, Norton or McAfee. Has nothing
to do with a piece of hardware.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"









I have an HP Photosmart C4200 series all-in-one printer/scanner. I guess it
integrates with Office. Is there a setting that will stop it fromt
integrating with Office without actually having to turn off the scanner?

:








Do you have an AV scanner that integrates with Office? If yes, turn it
off!

--ÃÆ’Æ’‚ÃÆ’‚ÂÂÂÂÂÂ
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, torechantlt asked:

| I have Office 2007 running on my Vista system. Every time I close out
| one of the Office programs, I get an error message saying "Microsoft
| Office XXXX has stopped working. A problem caused the program to stop
| working correctly. Windows will close the program and notify you if a
| solution is available." Well, I clicked on the X to close the
| program. It didn't just suddenly stop working, so why am I getting
| this message? Is there anything I can do to fix it so I don't get
| this message every time I am finished using one of my Office programs
| and try to close it out?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top