Office icons don't appear for .docx and .accdb files

J

jacobjake

I posted the question below previously and got the response below. I tried
the recommended solution. I am using VISTA and couldn't locate a "File Types"
tab in the Tools/Folders Option dialog box. Then I couldn't locate the
thread for my initial question so I am reposting this.

Initial question: I recently installed Microsoft Office Enterprise 2007 and
the ACCESS and WORD icons for .accdb and .docx files, respectively, do not
show for these files. I can't open them directly by double clicking on the
file, however I can open them through the OPEN command within the respective
application. Icons for
Office 2003 files appear OK and these files can be opened directly. I have
uninstalled and reinstalled the Office 2007 suite but the problem persists.

Initial response: For Windows XP open up the Windows Explorer. Go to Tools,
Folder Options, then to the File Types tab. It make take a minute or two. See
if you can find the DOCX extention. If so, make sure that it opens with Word
2007. If not
select New and manually link DOCX files to Word 2007. There are a few others
DOC files that should also be linked to Word 2007.

Next do the same for the ACCDB files and Access 2007.
 
P

Peter Foldes

For Office Enterprise issues see the following. Support on this version is only
available from MS or your IT Department and we cannot help you here with the Office
Enterprise version.

Here you will find the Phone numbers and email addresses as to where and whom to
contact about Office Enterprise and your issue.
Scroll down to the bottom of page to North America
https://licensing.microsoft.com/eLicense/L1033/overview.asp
 

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