office install issue

[AMD]

I get Error 1310

Error writing to file c:\config.msi\25093.rbf. Verify that you have access
to that directory.

Everytime I try to install Office 2007 Pro in Vista Ultimate I get this
error, but I have gotten a different filename the 2 times I tried to
install. Works fine on my other pc running windows xp. in vista i am full
admin with full rights. So what is going on here?

 

[Eric A.]

This is a tricky one..

I have seen this once before and the problem was related to having Symantec
DLO and / or ShoreTel Call Manager installed and running. If you exit out or
shut down the two applications then the upgrade goes as it should.

One suggestion I have to rule out any external apps causing a problem...

1. goto start/run/type "msconfig" without the quotes
2. when the system configuration screens opens goto the startup tab. Choose
disable all.
3. click on the services tab.. "hide all microsoft services" then after they
are hidden click disable all

hit ok and reboot.

Try to install office 2007.

 

[AMD]

This is a tricky one..

I have seen this once before and the problem was related to having
Symantec
DLO and / or ShoreTel Call Manager installed and running. If you exit out
or
shut down the two applications then the upgrade goes as it should.

One suggestion I have to rule out any external apps causing a problem...

1. goto start/run/type "msconfig" without the quotes
2. when the system configuration screens opens goto the startup tab.
Choose
disable all.
3. click on the services tab.. "hide all microsoft services" then after
they
are hidden click disable all

hit ok and reboot.

Try to install office 2007.

Thanks for the note.
I don't use those apps nor anything else that would cause this issue far as
I know. Still aint got a clue,
It says I don't have permission to write a file but I'm an admin user plus I
have right click run as admin and that still gives the same message.

 

[Eric A.]

Did you still try disabling everything with msconfig like I suggested?

 

[AMD]

Did you still try disabling everything with msconfig like I suggested?

no. this is cus i am the kind of person who won't try anything that is out
of the norm. This means in this case it should work as is and i should not
and do not have to mess with msconfig. so i won't. that's why is because it
won't matter, it still doesn't solve the problem so i don't waste time on
things that don't solve the issue.

more then anything this will involve a reinstall of vista onto the disk as a
blank drive. so I'm going to have to do that and then on first boot I'll try
office 2007 again. if it's the same issue then it's office fault. however i
doubt there'll be a problem once clean install vista again.

 

[AMD]

Did you still try disabling everything with msconfig like I suggested?

I did turn off as you suggested. Upgrade Office option did work finally. It
did not before with an error that started with 2, but I don't remember the
rest. I upgraded from hard drive as I copied the cd to drive a while ago.

Well, I guess it was something stupid in msconfig, but no idea what. I did
notice a lot of stuff that should not be there because I uninstalled the
apps, so that's extremely annoying.

I'm going to go back in msconfig and delete what should not be there and
reboot with everything else enabled.

this still doesn't help me.

 

[Eric A.]

You wrote:

"This means in this case it should work as is and i should not
and do not have to mess with msconfig. so i won't."

In my opinion, everyone should be familier with msconfig. 90% of every
program that gets installed will try to run on every startup. Over time a
computer seems to slow down. It isn't that in fact the hardware is becoming
worse, it is related to all the extra stuff that runs in the background. If
people were more in tune with msconfig in general, they would find that they
have a better computing experience after they take control of all the
background apps.

You wrote:

Upgrade Office option did work finally..........
this still doesn't help me.

Please elaborate. If your office issue is resolved how does that not help
you? If there something further we could assist with?

 

[AMD]

You wrote:

"This means in this case it should work as is and i should not
and do not have to mess with msconfig. so i won't."

In my opinion, everyone should be familier with msconfig. 90% of every
program that gets installed will try to run on every startup. Over time a
computer seems to slow down. It isn't that in fact the hardware is
becoming
worse, it is related to all the extra stuff that runs in the background.
If
people were more in tune with msconfig in general, they would find that
they
have a better computing experience after they take control of all the
background apps.

You wrote:

Upgrade Office option did work finally..........
this still doesn't help me.

Please elaborate. If your office issue is resolved how does that not help
you? If there something further we could assist with?

When I say it still does not help me is that it still does not let me
install with a normal start up in msconfig. It's just my own viewpoint on my
problem is all I mean by that. What would help is knowing what item in
msconfig messed up so I could not install Office 2007.

Also how do you delete items from msconfig when there's no remove/delete
that I can tell? There's a lot of stuff in msconfig that is not on my pc
because I have uninstalled it such as xdrive. It's in msconfig, but not on
the system anymore.