Office Installation Issue

[David]

I have installed Office 2007 on my new PC. This is running Windows 7 Home
Premium (64 bit). My old PC had died and was running Windows Vista. The
version of Office I am using is Office Enterprise 2007 for Home Use, which
allows up to 3 installations.

On day one the installation worked fine, the prodcut was activated and
everything was working fine.

On day two the product stopped working, giving message such as "Microsoft
Office word has not been instaleld for the current user. Please run setup to
install the application." I get similar messages for Excel, Outlook etc.

I've tried re-running the installation. Uninstalling the product and
re-installing it. Deleting the opa12.dat file (per Konweldge Base
instructions http://support.microsoft.com/kb/919895 ), but none of this works.

I'd appreciate some help fixing this problem.

Thanks
David

 

[Peter Foldes]

David

If you are running Office Enterprise purchased thought HUP then you were given
instructions on how to contact MS Telephone support for Enterprise which is free of
charge with your HUP of Office Enterprise.Make sure you have all your documentation
ready when asked for it

{ HUP=Home Use Program }