Office Live - editing functionality error

[jbmoss]

Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel Thanks for your help.

I am trying to use Office Live to collaboratively edit a Word document. Everything works fine until I click on the "edit" button, when I get this error message:"To complete installation of the Office Live Update, close all browser windows and then open your browser again."

I have restarted the browser (tried both Safari and Firefox) and computer, to no avail. I installed the update for Mac Office 12.2.3, and still no luck.

Any thoughts or ideas would be greatly appreciated!

 

[Jim Gordon Mac MVP]

Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel Thanks
for your help.

I am trying to use Office Live to collaboratively edit a Word document.
Everything works fine until I click on the "edit" button, when I get
this error message:"To complete installation of the Office Live Update,
close all browser windows and then open your browser again."

I have restarted the browser (tried both Safari and Firefox) and
computer, to no avail. I installed the update for Mac Office 12.2.3, and
still no luck.

Any thoughts or ideas would be greatly appreciated!

I think you're trying to install the Windows version.

The application Microsoft Document Connection gets installed on your Mac
as part of Service Pack 2 of Office 2008. Look in the Applications
folder > Microsoft Office 2008 folder and you should see the Microsoft
Document Connection application there. You can drag its icon to the Dock
for convenience.

-Jim