Office Mac 2004 Instability issues since updated to last version(11.3)

[DM]

I am experiencing many instability issues since I installed the latest
update to Mac Office 2004 (11.3).

* Entourage (11.2.5) database getting corrupted or functions crashing the SW
(such as printing)
* Word (11.3) getting unstable / crashing (but not always) when manipulating
graphics within a document (and all work done since last Save are lost)
* Powerpoint (11.3) getting unstable or crashing (but not always) when:
copying graphics from the ToolBox, manipulating graphics or large files (and
all work done sine the last Save is lost). I noticed a heavy disk activity
and slowdown before problems happens

The last time these problems happened, only Entourage and Powerpoint, or
Entourage and Word, were opened. However, I have used Graphic Converter and
Preview from time to time before the problems.

All apps and OS (Tiger) SW are latest revs.

Thanks for any help.

Denis

 

[CyberTaz]

Hi Denis -

Have you run Disk Utility ­ Repair Disk Permissions since the 11.3 update?
That may very well resolve the whole ball o¹ wax.

If it doesn¹t I would suggest reinstalling the 11.3 by d/l from Mactopia,
not via AutoUpdate. Follow the instructions as per the d/l site:

http://www.microsoft.com/mac/

If you still have problems take a look at the troubleshooting steps here:

http://word.mvps.org/Mac/TroubleshootingIndex.html

Post back with specifics if you still have problems.

HTH |:>)
Bob Jones
[MVP] Office:Mac

 

[Andrew Chiang [MSFT]]

Office Mac 2004 Instability issues since updated to last version (11.3)Hello
DM,

Can you please post or email me the Microsoft Error Reporting/Apple Crash
Reporter logs when you hit these crashes? That would help us a lot.

Also, out of curiosity, are you running on a PowerPC or Intel based Mac? If
the latter, which exact model and OS build do you have? To find this, go to
Apple Menu > About This Mac > More Info > Machine Model and Apple Menu >
About This Mac > More Info > Software > System Version.

I've noticed (this is nothing new) that some machines are shipping
w/different builds than what's the "latest" on others. For instance, my Mac
Pro (MacPro1,1) has OS 10.4.8 8L2127. Apparently, Core 2 Duo MacBook Pros
ship with OS 10.4.8 8N1037.

Thanks,
Andrew
--
This posting is provided "AS IS" with no warranties, and confers no rights.

I am experiencing many instability issues since I installed the latest
update to Mac Office 2004 (11.3).


Entourage (11.2.5) database getting corrupted or functions crashing the SW
(such as printing)
Word (11.3) getting unstable / crashing (but not always) when manipulating
graphics within a document (and all work done since last Save are lost)
Powerpoint (11.3) getting unstable or crashing (but not always) when:
copying graphics from the ToolBox, manipulating graphics or large files (and
all work done sine the last Save is lost). I noticed a heavy disk activity
and slowdown before problems happens


The last time these problems happened, only Entourage and Powerpoint, or
Entourage and Word, were opened. However, I have used Graphic Converter and
Preview from time to time before the problems.

All apps and OS (Tiger) SW are latest revs.

Thanks for any help.

Denis

 

[DM]

I have a Power PC Powerbook G4.
System Version: Mac OS X 10.4.8 (8L127)

I am not sure, but I disabled the Daemon database utility and everthing
worked fine since then. My suspicion comes from the fact that when those
problems happened, I could hear a lot of HD "crunching". I have 1GB of RAM
and only had Powerpoint, Word and Entourage opened.

Not sure, but so far so good.
Nut there is still a problem that needs fixing.

BTW, I have run Repair Permissions before and after installing the updates +
used Cocktail + Disk Warrior.

Thanks,

Denis

 

[DM]

Here is an other data point.

I had a suggestion to re-install the 11.3 update (but not from SW Update, I
downloaded it from the web site). Which I did.
I worked for a while and sent the computer to sleep after I was finished.
Today, I awaken the computer and I get the message that my database is
damaged and I must quit all Office applications... I had to rebuilt the
database again. Then I re-opened Entourage and I could hear a lot of disk
activity (nothing else is opened) again. I disabled the Automatic
Notifications and it stopped.

Could the Database Daemon be the issue?

 

[Mickey Stevens]

Someone with a similar issue said that deleting the preference file for
Office Notifications fixed it. The file to delete is located here:
~/Library/Preferences/com.microsoft.OfficeNotifications.plist

 

[DM]

Thanks, I will try that.

This morning problems:
- first Powerpoint crashed
- a bit later, I got a message to quit all office apps... To run Entourage
database. I did.

Errors are (I tried to translate the message as it was in French):
ERROR : ID of bloc 2358 has a unknown control sum
ERROR : ID of bloc 2994 has an unknown control sum

Someone with a similar issue said that deleting the preference file for
Office Notifications fixed it. The file to delete is located here:
~/Library/Preferences/com.microsoft.OfficeNotifications.plist

Here is an other data point.

I had a suggestion to re-install the 11.3 update (but not from SW Update, I
downloaded it from the web site). Which I did.
I worked for a while and sent the computer to sleep after I was finished.
Today, I awaken the computer and I get the message that my database is
damaged and I must quit all Office applications... I had to rebuilt the
database again. Then I re-opened Entourage and I could hear a lot of disk
activity (nothing else is opened) again. I disabled the Automatic
Notifications and it stopped.

Could the Database Daemon be the issue?

I have a Power PC Powerbook G4.
System Version: Mac OS X 10.4.8 (8L127)

I am not sure, but I disabled the Daemon database utility and everthing
worked fine since then. My suspicion comes from the fact that when those
problems happened, I could hear a lot of HD "crunching". I have 1GB of RAM
and only had Powerpoint, Word and Entourage opened.

Not sure, but so far so good.
Nut there is still a problem that needs fixing.

BTW, I have run Repair Permissions before and after installing the updates +
used Cocktail + Disk Warrior.

Thanks,

Denis


On 11/15/06 8:31 PM, in article [email protected], "[NAME]"
<[ADDRESS]> wrote:

Office Mac 2004 Instability issues since updated to last version
(11.3)Hello
DM,

Can you please post or email me the Microsoft Error Reporting/Apple Crash
Reporter logs when you hit these crashes? That would help us a lot.

Also, out of curiosity, are you running on a PowerPC or Intel based Mac?
If
the latter, which exact model and OS build do you have? To find this, go
to
Apple Menu > About This Mac > More Info > Machine Model and Apple Menu >
About This Mac > More Info > Software > System Version.

I've noticed (this is nothing new) that some machines are shipping
w/different builds than what's the "latest" on others. For instance, my
Mac
Pro (MacPro1,1) has OS 10.4.8 8L2127. Apparently, Core 2 Duo MacBook Pros
ship with OS 10.4.8 8N1037.

Thanks,
Andrew

 

[DM]

Later in the day, after doing as suggested below, Powerpoint crashed.
I was just working on a presentation when I suddenly heard a lot of disk
activity; them I got a message saying that "Powerpoint encountered a problem
and needed to close" etc...

I don't know what to do next. I have tried everything:
- deleting Prefs files
- rebuilding the database (many times)
- repairing permissions (Disk Utility)
- Clean caches, run Cron scripts (Cocktail)
- rebuilt directory (Disk Warrior)
- even re-installed everything (after un-installing it)

???

I only have problems with Office applications. Nothing else.
-----------------

Thanks, I will try that.

This morning problems:
- first Powerpoint crashed
- a bit later, I got a message to quit all office apps... To run Entourage
database. I did.

Errors are (I tried to translate the message as it was in French):
ERROR : ID of bloc 2358 has a unknown control sum
ERROR : ID of bloc 2994 has an unknown control sum

Someone with a similar issue said that deleting the preference file for
Office Notifications fixed it. The file to delete is located here:
~/Library/Preferences/com.microsoft.OfficeNotifications.plist

Here is an other data point.

I had a suggestion to re-install the 11.3 update (but not from SW Update, I
downloaded it from the web site). Which I did.
I worked for a while and sent the computer to sleep after I was finished.
Today, I awaken the computer and I get the message that my database is
damaged and I must quit all Office applications... I had to rebuilt the
database again. Then I re-opened Entourage and I could hear a lot of disk
activity (nothing else is opened) again. I disabled the Automatic
Notifications and it stopped.

Could the Database Daemon be the issue?



On 11/17/06 9:01 PM, in article C183D3AE.3B55%[email protected],
"[NAME]" <[ADDRESS]> wrote:

I have a Power PC Powerbook G4.
System Version: Mac OS X 10.4.8 (8L127)

I am not sure, but I disabled the Daemon database utility and everthing
worked fine since then. My suspicion comes from the fact that when those
problems happened, I could hear a lot of HD "crunching". I have 1GB of RAM
and only had Powerpoint, Word and Entourage opened.

Not sure, but so far so good.
Nut there is still a problem that needs fixing.

BTW, I have run Repair Permissions before and after installing the updates
+
used Cocktail + Disk Warrior.

Thanks,

Denis


On 11/15/06 8:31 PM, in article [email protected], "[NAME]"
<[ADDRESS]> wrote:

Office Mac 2004 Instability issues since updated to last version
(11.3)Hello
DM,

Can you please post or email me the Microsoft Error Reporting/Apple Crash
Reporter logs when you hit these crashes? That would help us a lot.

Also, out of curiosity, are you running on a PowerPC or Intel based Mac?
If
the latter, which exact model and OS build do you have? To find this, go
to
Apple Menu > About This Mac > More Info > Machine Model and Apple Menu >
About This Mac > More Info > Software > System Version.

I've noticed (this is nothing new) that some machines are shipping
w/different builds than what's the "latest" on others. For instance, my
Mac
Pro (MacPro1,1) has OS 10.4.8 8L2127. Apparently, Core 2 Duo MacBook Pros
ship with OS 10.4.8 8N1037.

Thanks,
Andrew

 

[DM]

One last bit of information.

Later on, again working with Powerpoint with nothing else opened and
Database Daemon not running, I was still hearing disk activity so I checked
with System Profiler. Powerpoint was using 488MB of RAM and 1.26GB of
virtual memory! While this was happening, Powerpoint was crawling (very slow
response, even when just typing text).

So I am not sure it was the Entourage Database Daemon that was causing the
problem.

Any suggestions?
----------------

Later in the day, after doing as suggested below, Powerpoint crashed.
I was just working on a presentation when I suddenly heard a lot of disk
activity; them I got a message saying that "Powerpoint encountered a problem
and needed to close" etc...

I don't know what to do next. I have tried everything:
- deleting Prefs files
- rebuilding the database (many times)
- repairing permissions (Disk Utility)
- Clean caches, run Cron scripts (Cocktail)
- rebuilt directory (Disk Warrior)
- even re-installed everything (after un-installing it)

???

I only have problems with Office applications. Nothing else.
-----------------

Thanks, I will try that.

This morning problems:
- first Powerpoint crashed
- a bit later, I got a message to quit all office apps... To run Entourage
database. I did.

Errors are (I tried to translate the message as it was in French):
ERROR : ID of bloc 2358 has a unknown control sum
ERROR : ID of bloc 2994 has an unknown control sum

Someone with a similar issue said that deleting the preference file for
Office Notifications fixed it. The file to delete is located here:
~/Library/Preferences/com.microsoft.OfficeNotifications.plist


On 11/19/06 9:44 AM, in article C185E620.3CF9%[email protected],

Here is an other data point.

I had a suggestion to re-install the 11.3 update (but not from SW Update, I
downloaded it from the web site). Which I did.
I worked for a while and sent the computer to sleep after I was finished.
Today, I awaken the computer and I get the message that my database is
damaged and I must quit all Office applications... I had to rebuilt the
database again. Then I re-opened Entourage and I could hear a lot of disk
activity (nothing else is opened) again. I disabled the Automatic
Notifications and it stopped.

Could the Database Daemon be the issue?



On 11/17/06 9:01 PM, in article C183D3AE.3B55%[email protected],
"[NAME]" <[ADDRESS]> wrote:

I have a Power PC Powerbook G4.
System Version: Mac OS X 10.4.8 (8L127)

I am not sure, but I disabled the Daemon database utility and everthing
worked fine since then. My suspicion comes from the fact that when those
problems happened, I could hear a lot of HD "crunching". I have 1GB of RAM
and only had Powerpoint, Word and Entourage opened.

Not sure, but so far so good.
Nut there is still a problem that needs fixing.

BTW, I have run Repair Permissions before and after installing the updates
+
used Cocktail + Disk Warrior.

Thanks,

Denis


On 11/15/06 8:31 PM, in article [email protected], "[NAME]"
<[ADDRESS]> wrote:

Office Mac 2004 Instability issues since updated to last version
(11.3)Hello
DM,

Can you please post or email me the Microsoft Error Reporting/Apple Crash
Reporter logs when you hit these crashes? That would help us a lot.

Also, out of curiosity, are you running on a PowerPC or Intel based Mac?
If
the latter, which exact model and OS build do you have? To find this, go
to
Apple Menu > About This Mac > More Info > Machine Model and Apple Menu >
About This Mac > More Info > Software > System Version.

I've noticed (this is nothing new) that some machines are shipping
w/different builds than what's the "latest" on others. For instance, my
Mac
Pro (MacPro1,1) has OS 10.4.8 8L2127. Apparently, Core 2 Duo MacBook
Pros
ship with OS 10.4.8 8N1037.

Thanks,
Andrew

 

[CyberTaz]

I've been monitoring the thread since my earlier post but haven't really had
much to offer beyond what the others have suggested with one seemingly minor
exception.

If I'm wrong please disregard, but I get the impression that you not only
leave your system on 24/7, but that you leave various applications launched
without ever shutting them down. If I'm anywhere close to being right,
however, that could at least be a contributing factor.

I realize that there are differing schools of thought about powering down
(energy conservation v. surge of power v. blahblahblah on both sides of the
issue) but the fact remains that the OS as well as the way most software is
written involves a little "housecleaning" which typically occurs at one or
the other of two events - start-up & shutdown. IIRC correctly, Apple made a
major adjustment from the way OS X originally ran cron scripts (in the
middle of the night) in order to have things tidied up at startup & catching
up on anything that may have been missed re daily/weekly/monthly scripts.

Even with a PB or other laptop my humble opinion is that if you aren't going
to use a program for any length of time, Quit it rather than leaving it
'hanging around' open. It takes very little time to launch it when you need
it. Also, Power the system down completely on the same basis. Putting it to
"sleep" for hours on end just isn't that much of a convenience - especially
when the Apple Discussions forums are littered with what appear to be
sleep-related issues... not uncommon to some of those you describe.
--
Regards |:>)
Bob Jones
[MVP] Office:Mac

One last bit of information.

Later on, again working with Powerpoint with nothing else opened and
Database Daemon not running, I was still hearing disk activity so I
checked
with System Profiler. Powerpoint was using 488MB of RAM and 1.26GB of
virtual memory! While this was happening, Powerpoint was crawling (very
slow
response, even when just typing text).

So I am not sure it was the Entourage Database Daemon that was causing the
problem.

Any suggestions?
----------------

Later in the day, after doing as suggested below, Powerpoint crashed.
I was just working on a presentation when I suddenly heard a lot of disk
activity; them I got a message saying that "Powerpoint encountered a
problem
and needed to close" etc...

I don't know what to do next. I have tried everything:
- deleting Prefs files
- rebuilding the database (many times)
- repairing permissions (Disk Utility)
- Clean caches, run Cron scripts (Cocktail)
- rebuilt directory (Disk Warrior)
- even re-installed everything (after un-installing it)

???

I only have problems with Office applications. Nothing else.
-----------------

Thanks, I will try that.

This morning problems:
- first Powerpoint crashed
- a bit later, I got a message to quit all office apps... To run
Entourage
database. I did.

Errors are (I tried to translate the message as it was in French):
ERROR : ID of bloc 2358 has a unknown control sum
ERROR : ID of bloc 2994 has an unknown control sum


On 11/19/06 2:57 PM, in article C1861362.31527%[email protected],
"[NAME]" <[ADDRESS]> wrote:

Someone with a similar issue said that deleting the preference file for
Office Notifications fixed it. The file to delete is located here:
~/Library/Preferences/com.microsoft.OfficeNotifications.plist


On 11/19/06 9:44 AM, in article
C185E620.3CF9%[email protected],

Here is an other data point.

I had a suggestion to re-install the 11.3 update (but not from SW
Update, I
downloaded it from the web site). Which I did.
I worked for a while and sent the computer to sleep after I was
finished.
Today, I awaken the computer and I get the message that my database is
damaged and I must quit all Office applications... I had to rebuilt
the
database again. Then I re-opened Entourage and I could hear a lot of
disk
activity (nothing else is opened) again. I disabled the Automatic
Notifications and it stopped.

Could the Database Daemon be the issue?



On 11/17/06 9:01 PM, in article
C183D3AE.3B55%[email protected],
"[NAME]" <[ADDRESS]> wrote:

I have a Power PC Powerbook G4.
System Version: Mac OS X 10.4.8 (8L127)

I am not sure, but I disabled the Daemon database utility and
everthing
worked fine since then. My suspicion comes from the fact that when
those
problems happened, I could hear a lot of HD "crunching". I have 1GB
of RAM
and only had Powerpoint, Word and Entourage opened.

Not sure, but so far so good.
Nut there is still a problem that needs fixing.

BTW, I have run Repair Permissions before and after installing the
updates
+
used Cocktail + Disk Warrior.

Thanks,

Denis


On 11/15/06 8:31 PM, in article [email protected],
"[NAME]"
<[ADDRESS]> wrote:

Office Mac 2004 Instability issues since updated to last version
(11.3)Hello
DM,

Can you please post or email me the Microsoft Error Reporting/Apple
Crash
Reporter logs when you hit these crashes? That would help us a lot.

Also, out of curiosity, are you running on a PowerPC or Intel based
Mac?
If
the latter, which exact model and OS build do you have? To find
this, go
to
Apple Menu > About This Mac > More Info > Machine Model and Apple
Menu >
About This Mac > More Info > Software > System Version.

I've noticed (this is nothing new) that some machines are shipping
w/different builds than what's the "latest" on others. For
instance, my
Mac
Pro (MacPro1,1) has OS 10.4.8 8L2127. Apparently, Core 2 Duo
MacBook
Pros
ship with OS 10.4.8 8N1037.

Thanks,
Andrew

 

[DM]

One more datapoint.

This morning, I got the "all office applications need to quit... Database
corrupted..." message. Only Entourage and Safari were open. Had to rebuild
the Database again.

Office Notifications was not activated.
--------

One last bit of information.

Later on, again working with Powerpoint with nothing else opened and
Database Daemon not running, I was still hearing disk activity so I checked
with System Profiler. Powerpoint was using 488MB of RAM and 1.26GB of
virtual memory! While this was happening, Powerpoint was crawling (very slow
response, even when just typing text).

So I am not sure it was the Entourage Database Daemon that was causing the
problem.

Any suggestions?
----------------

Later in the day, after doing as suggested below, Powerpoint crashed.
I was just working on a presentation when I suddenly heard a lot of disk
activity; them I got a message saying that "Powerpoint encountered a problem
and needed to close" etc...

I don't know what to do next. I have tried everything:
- deleting Prefs files
- rebuilding the database (many times)
- repairing permissions (Disk Utility)
- Clean caches, run Cron scripts (Cocktail)
- rebuilt directory (Disk Warrior)
- even re-installed everything (after un-installing it)

???

I only have problems with Office applications. Nothing else.
-----------------

Thanks, I will try that.

This morning problems:
- first Powerpoint crashed
- a bit later, I got a message to quit all office apps... To run Entourage
database. I did.

Errors are (I tried to translate the message as it was in French):
ERROR : ID of bloc 2358 has a unknown control sum
ERROR : ID of bloc 2994 has an unknown control sum


On 11/19/06 2:57 PM, in article C1861362.31527%[email protected],
"[NAME]" <[ADDRESS]> wrote:

Someone with a similar issue said that deleting the preference file for
Office Notifications fixed it. The file to delete is located here:
~/Library/Preferences/com.microsoft.OfficeNotifications.plist


On 11/19/06 9:44 AM, in article C185E620.3CF9%[email protected],

Here is an other data point.

I had a suggestion to re-install the 11.3 update (but not from SW Update,
I
downloaded it from the web site). Which I did.
I worked for a while and sent the computer to sleep after I was finished.
Today, I awaken the computer and I get the message that my database is
damaged and I must quit all Office applications... I had to rebuilt the
database again. Then I re-opened Entourage and I could hear a lot of disk
activity (nothing else is opened) again. I disabled the Automatic
Notifications and it stopped.

Could the Database Daemon be the issue?



On 11/17/06 9:01 PM, in article C183D3AE.3B55%[email protected],
"[NAME]" <[ADDRESS]> wrote:

I have a Power PC Powerbook G4.
System Version: Mac OS X 10.4.8 (8L127)

I am not sure, but I disabled the Daemon database utility and everthing
worked fine since then. My suspicion comes from the fact that when those
problems happened, I could hear a lot of HD "crunching". I have 1GB of
RAM
and only had Powerpoint, Word and Entourage opened.

Not sure, but so far so good.
Nut there is still a problem that needs fixing.

BTW, I have run Repair Permissions before and after installing the
updates
+
used Cocktail + Disk Warrior.

Thanks,

Denis


On 11/15/06 8:31 PM, in article [email protected], "[NAME]"
<[ADDRESS]> wrote:

Office Mac 2004 Instability issues since updated to last version
(11.3)Hello
DM,

Can you please post or email me the Microsoft Error Reporting/Apple
Crash
Reporter logs when you hit these crashes? That would help us a lot.

Also, out of curiosity, are you running on a PowerPC or Intel based Mac?
If
the latter, which exact model and OS build do you have? To find this,
go
to
Apple Menu > About This Mac > More Info > Machine Model and Apple Menu

About This Mac > More Info > Software > System Version.

I've noticed (this is nothing new) that some machines are shipping
w/different builds than what's the "latest" on others. For instance, my
Mac
Pro (MacPro1,1) has OS 10.4.8 8L2127. Apparently, Core 2 Duo MacBook
Pros
ship with OS 10.4.8 8N1037.

Thanks,
Andrew

 

[Andrew Chiang [MSFT]]

Hello DM,

As I requested earlier in the thread, it would help us a lot to get the
Microsoft Error Reporting logs either posted here or in email to me when you
hit these crashes. Hearing a lot of disk "crunching" and activity doesn't
give us much to go on.

Thanks,
Andrew
--
This posting is provided "AS IS" with no warranties, and confers no rights.

One more datapoint.

This morning, I got the "all office applications need to quit... Database
corrupted..." message. Only Entourage and Safari were open. Had to rebuild
the Database again.

Office Notifications was not activated.
--------

One last bit of information.

Later on, again working with Powerpoint with nothing else opened and
Database Daemon not running, I was still hearing disk activity so I
checked
with System Profiler. Powerpoint was using 488MB of RAM and 1.26GB of
virtual memory! While this was happening, Powerpoint was crawling (very
slow
response, even when just typing text).

So I am not sure it was the Entourage Database Daemon that was causing
the
problem.

Any suggestions?
----------------

Later in the day, after doing as suggested below, Powerpoint crashed.
I was just working on a presentation when I suddenly heard a lot of
disk
activity; them I got a message saying that "Powerpoint encountered a
problem
and needed to close" etc...

I don't know what to do next. I have tried everything:
- deleting Prefs files
- rebuilding the database (many times)
- repairing permissions (Disk Utility)
- Clean caches, run Cron scripts (Cocktail)
- rebuilt directory (Disk Warrior)
- even re-installed everything (after un-installing it)

???

I only have problems with Office applications. Nothing else.
-----------------

On 11/20/06 10:53 AM, in article
C187399A.3E57%[email protected],
"[NAME]" <[ADDRESS]> wrote:

Thanks, I will try that.

This morning problems:
- first Powerpoint crashed
- a bit later, I got a message to quit all office apps... To run
Entourage
database. I did.

Errors are (I tried to translate the message as it was in French):
ERROR : ID of bloc 2358 has a unknown control sum
ERROR : ID of bloc 2994 has an unknown control sum


On 11/19/06 2:57 PM, in article C1861362.31527%[email protected],
"[NAME]" <[ADDRESS]> wrote:

Someone with a similar issue said that deleting the preference file
for
Office Notifications fixed it. The file to delete is located here:
~/Library/Preferences/com.microsoft.OfficeNotifications.plist


On 11/19/06 9:44 AM, in article
C185E620.3CF9%[email protected],

Here is an other data point.

I had a suggestion to re-install the 11.3 update (but not from SW
Update,
I
downloaded it from the web site). Which I did.
I worked for a while and sent the computer to sleep after I was
finished.
Today, I awaken the computer and I get the message that my database
is
damaged and I must quit all Office applications... I had to rebuilt
the
database again. Then I re-opened Entourage and I could hear a lot of
disk
activity (nothing else is opened) again. I disabled the Automatic
Notifications and it stopped.

Could the Database Daemon be the issue?



On 11/17/06 9:01 PM, in article
C183D3AE.3B55%[email protected],
"[NAME]" <[ADDRESS]> wrote:

I have a Power PC Powerbook G4.
System Version: Mac OS X 10.4.8 (8L127)

I am not sure, but I disabled the Daemon database utility and
everthing
worked fine since then. My suspicion comes from the fact that when
those
problems happened, I could hear a lot of HD "crunching". I have 1GB
of
RAM
and only had Powerpoint, Word and Entourage opened.

Not sure, but so far so good.
Nut there is still a problem that needs fixing.

BTW, I have run Repair Permissions before and after installing the
updates
+
used Cocktail + Disk Warrior.

Thanks,

Denis


On 11/15/06 8:31 PM, in article [email protected],
"[NAME]"
<[ADDRESS]> wrote:

Office Mac 2004 Instability issues since updated to last version
(11.3)Hello
DM,

Can you please post or email me the Microsoft Error Reporting/Apple
Crash
Reporter logs when you hit these crashes? That would help us a
lot.

Also, out of curiosity, are you running on a PowerPC or Intel based
Mac?
If
the latter, which exact model and OS build do you have? To find
this,
go
to
Apple Menu > About This Mac > More Info > Machine Model and Apple
Menu

About This Mac > More Info > Software > System Version.

I've noticed (this is nothing new) that some machines are shipping
w/different builds than what's the "latest" on others. For
instance, my
Mac
Pro (MacPro1,1) has OS 10.4.8 8L2127. Apparently, Core 2 Duo
MacBook
Pros
ship with OS 10.4.8 8N1037.

Thanks,
Andrew

 

[DM]

When I get the ""all office applications need to quit... Database
corrupted..." message, there is no other information available.

I didn't experienced the "heavy activity + Powerpoint crash" problem yet.

I will keep you informed.