Office Mac 2004 Student & Teacher-where is my identity?

A

Alfonso.Gumucio

I bought Office:mac 2004 Student and Teacher Edition. It offers the
possibility to install the software 3 times, in different computers. I
installed it first in my daughter's new iBook and it worked fine. Then
I installed it in my Apple Power Book G4, and it showed a conflict with
the installation on the other computer. So I thought maybe we used
twice the same Product Key, so I did the installation again on my G4
with a different Product Key, and used the Remove Office icon to remove
all the previously installed Office software from my computer. Now
I'm in deep trouble: I cannot open Entourage, I get the message "This
identity cannot be opened with this version of Entourage" (although it
worked fine initially). Word, Power Point and Excel open, but I get
the message "An unexpected error occurred while trying to load the
Microsoft Framework library". What can i do to make the software work
properly? I've only followed the Setup Assistant to do the
installation, so I don't understand what is happening.
 

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