Office Mac 2008

[steeveeg]

I just installed Office Mac 2008 and every time I open either Word, Excel or
Entourage I get the message "do you want to allow incoming network
connections?. In the security setting under "firewall" all the office
applications are set to allow incoming connections. So how do I stop this
message from constantly appearing every time I open an office application?

Steve

 

[K.B.]

In the firewall settings, remove all the entries for the Office apps.

Then open each app and when it asks you, choose Allow or Deny (whichever you
want).

See if that fixes it.

-Kevin

 

[steeveeg]

Tried that. It still brings up the message every time you launch and Office
application.

 

[CyberTaz]

Have you fully updated Office 2008 since installing?

Is your flavor of OS X fully updated?

Have you repaired disk permissions & restarted the Mac?

Regards |:>)
Bob Jones
[MVP] Office:Mac

 

[steeveeg]

The answer is yes to all three things you suggested with no change. The only
thing so far that does correct it is to set the firewall to "allow all
incoming connections".

Steve

 

[K.B.]

I did have a problem like this once with iTunes, and the only way to get is
resolved was to remove iTunes from the Firewall list and reinstall iTunes.
After the reinstall, it popped up the dialog box and accepted it.

Not sure if that would work for Office. A reinstall of Office is pretty
easy.

-Kevin

 

[CyberTaz]

I honestly don't know whether Kevin's idea of reinstalling Office will clear
the issue or not, but if you decide to try it I'd suggest you adhere to the
suggestions you'll find here:

http://word.mvps.org/Mac/RemoveReinstall.html

I don't see how that would have any effect since the Firewall/access
settings are an OS function ‹ the programs simply request on launch & are
either allowed or denied. If the Firewall settings are in place to allow the
prompt shouldn't even appear in the first place, but it's the OS that
generates it, not the app. Before reinstalling Office I think I'd first try
retrieving the latest Combo update for your version of OS X from the Apple
Downloads site. The Combos are far more therapeutic than what Software
Update delivers. Apply that, repair disk permissions & restart.

http://www.apple.com/support/downloads/

If the prompts continue it may not be a bad idea to ask in the Apple
Discussions Forum for other suggestions.

http://discussions.apple.com/index.jspa

HTH |:>)
Bob Jones
[MVP] Office:Mac

 

[steeveeg]

Update: Tried reinstalling Office, downloading and installing the latest
combo update and repaired permissions. No luck.

 

[William Smith [MVP]]

Update: Tried reinstalling Office, downloading and installing the
latest combo update and repaired permissions. No luck.

When you're prompted to allow incoming connections, are you logged in as
a Standard user (you are asked to enter a name and a password) or are
you logged in as an Admin (your name is filled in but you must enter
your password)?

If you're logged in as a Standard user then try switching to an Admin
account and launch all of your Office applications. When prompted, add
them to your firewall rules. Return to your old account and launch the
applications.

Either way, this is really an Apple problem. The message is coming from
the Mac OS because Office is trying to access your network connection to
broadcast its serial-number check.

You might also post your question in Apple Discussions
<http://discussions.apple.com>.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>

 

[steeveeg]

Yes, I am the admin for this computer. I reset the firewall security setting
to "Allow essential services" and this has stopped the message from coming up.