Office Mac to Windows compatibility issues

[Pica]

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: intel

Good Afternoon,
I use a stand alone version of Word for Mac. my O/S and my Word app are fully updated and my permissions have been verified. I am using postscript type 1 fonts and my client has bough PC versions of these same fonts. My email attachments, via Apple Mail are always Windows friendly and the file extension is always on. When saving my Word docs I always get the get the statement that the format is shared by Word 97 through Word 2003 and Word 98 through Word 2004 for Mac.
I have emailed this doc to one PC using XP pro with Word 2003 and another PC using XP with Word 2000. In both situations one of the three fonts I use is substituted despite theoretically being available, also one major element on the page, a table, is repositioned on the page which causes the text area to reposition.
I would appreciate help with this problem, gut feeling starts with the font change
many thanks

 

[John McGhie]

I think you have two problems.

1) The easy one is the table. I think you have set the table wrapping
style to be something other than "Inline with text". If you do that, the
table will move when the text resizes. The text will re-size when the font
resizes.

Go to Table>Table Properties, and set the Text Wrapping to "None". Then use
the paragraph properties of the paragraph that the table is sitting on to
move the table where you want it. Then it will stay there.

2) The second one is a bit harder. It may be that you have an old
non-Unicode Macintosh version of the font. Or it may be that the client has
not installed the font in the correct way.

Word will substitute a font only if it can't FIND the original. It could be
that the font is the wrong type, the wrong name, or in the wrong place.

Without having a copy of the font and the document, I can't say much more.

If you were to visit the client and thump them, hard, things may improve

There were no changes between Word 2000 and Word 2003 that would cause this,
and Word 2004 uses the same file format as both 2000 and 2003.

Sorry: Without seeing the problem, I can't help further.

Cheers

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: intel

Good Afternoon,
I use a stand alone version of Word for Mac. my O/S and my Word app are fully
updated and my permissions have been verified. I am using postscript type 1
fonts and my client has bough PC versions of these same fonts. My email
attachments, via Apple Mail are always Windows friendly and the file extension
is always on. When saving my Word docs I always get the get the statement that
the format is shared by Word 97 through Word 2003 and Word 98 through Word
2004 for Mac.
I have emailed this doc to one PC using XP pro with Word 2003 and another PC
using XP with Word 2000. In both situations one of the three fonts I use is
substituted despite theoretically being available, also one major element on
the page, a table, is repositioned on the page which causes the text area to
reposition.
I would appreciate help with this problem, gut feeling starts with the font
change
many thanks

--

Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Nhulunbuy, NT, Australia. mailto:[email protected]

 

[ployratt]

I think you have two problems.

1)  The easy one is the table.  I think you have set the table wrapping
style to be something other than "Inline with text".  If you do that, the
table will move when the text resizes.  The text will re-size when the font
resizes.

Go to Table>Table Properties, and set the Text Wrapping to "None".  Thenuse
the paragraph properties of the paragraph that the table is sitting on to
move the table where you want it.  Then it will stay there.

2)  The second one is a bit harder.  It may be that you have an old
non-Unicode Macintosh version of the font.  Or it may be that the clienthas
not installed the font in the correct way.

Word will substitute a font only if it can't FIND the original.  It could be
that the font is the wrong type, the wrong name, or in the wrong place.

Without having a copy of the font and the document, I can't say much more.

If you were to visit the client and thump them, hard, things may improve

There were no changes between Word 2000 and Word 2003 that would cause this,
and Word 2004 uses the same file format as both 2000 and 2003.

Sorry:  Without seeing the problem, I can't help further.

Cheers




--

Don't wait for your answer, click here:http://www.word.mvps.org/

Please reply in the group.  Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Nhulunbuy, NT, Australia.  mailto:[email protected]

G'day John,
Thanks for your response to my post. Our foundry has sent us an
OpenType version of the suspect font (Franklin Gothic No2) and I await
the return of The Esteemed Client from Brisbane - about a week. Can't
thump this client mate, she's bigger than me! However your 'wrong
place' could be a reason for the substitution.

If the OpenType font installs and sets correctly then the table may
not reposition. This document, the first of a number to be designed in
the same style is my first wobbly step outside the Quark Compound, so
bloody-minded persistence has to be applied - as always.

I realise that without seeing the layout and checking the construction
dialogues it's impossible to give a definitive opinion, but if I set
the text wrapping style for the table to 'None' I lose the the option
of 'Repositioning' which I need to place it accurately. 'None' only
allows cell margins and spacing options. Hopefully the new font will
solve the table movement.

On another issue, I posted my question (twice? don't ask) in the
Mactopia product forum and expected to see it displayed on that site.
By accident, I later (25th Apr) discovered it listed on this site with
your response. It's still not up on Mactopia. For future reference and
to paraphrase Ms Hansen, 'Please explain'.

Sincerely, with thanks, R.Platt

 

[John McGhie]

G'Day Mate (We tend to use names in here -- it's an easy way to distinguish
the professionals from the w**kers...)

I have those clients. Where percussive attitude readjustment is
"unavailable", there are other ways. Chocolate has been known to work...

If you set the table properties to "none" the table is then sitting on the
paragraph below it. If you position the paragraph, you position the table


Relying on Word documents to remain intact on someone else's computer is a
short trip to the funny farm. It's not going to happen. The text will
always reflow if the wind changes. That's the way Word Processors operate
Everything is stacked, character by character, beginning in the top
left corner of the document, with offsets as per the properties of the
paragraphs.

For this kind of thing, there are methods you can use to set objects at
absolute positions. For tables: you can set absolute positions, but if you
do, then your text is going to get the wanders. Better to set the table
inline and position the paragraph

If you absolutely MUST use floating tables, come back and we'll have a
little chat about anchors. It's all pretty simple stuff for a
Quark/InDesign pilot, once you know how Word works.

I have no explanations for MacTopia. All I can say is that they are working
assiduously on it, and it's already a thousand times less likely to do
impressions of a headless chook than the Windows version

We have a different vendor building it on Mactopia, and they are much much
more responsive. Dodgy coders, but at least they RESPOND! We can get a new
build every week: not like the poor Windoze Weenies who get two updates a
year of they're lucky!

Now: Most of the volunteers helping here are using a newsreader (Entourage
has one built-in) to pick this forum up direct from msnews.microsoft.com.
If you think you might be spending a bit of time with us, give us a blip and
we'll show you how to set it up. Actually, in Entourage, it already IS set
up, all you have to do is subscribe to microsoft.public.macintosh.word

Ah! I just noticed. You're posting in through Google Groups. Yeah, they
only peer every four hours or so, and they peer to the news server. From
the news server, Microsoft slurps the stuff into an SQL Server, then uses
that to re-populate out to Mactopia and the NNTP groups. We have a bug at
the moment where Mactopia doesn't always see the stuff Google sends in.

Cheers

G'day John,
Thanks for your response to my post. Our foundry has sent us an
OpenType version of the suspect font (Franklin Gothic No2) and I await
the return of The Esteemed Client from Brisbane - about a week. Can't
thump this client mate, she's bigger than me! However your 'wrong
place' could be a reason for the substitution.

If the OpenType font installs and sets correctly then the table may
not reposition. This document, the first of a number to be designed in
the same style is my first wobbly step outside the Quark Compound, so
bloody-minded persistence has to be applied - as always.

I realise that without seeing the layout and checking the construction
dialogues it's impossible to give a definitive opinion, but if I set
the text wrapping style for the table to 'None' I lose the the option
of 'Repositioning' which I need to place it accurately. 'None' only
allows cell margins and spacing options. Hopefully the new font will
solve the table movement.

On another issue, I posted my question (twice? don't ask) in the
Mactopia product forum and expected to see it displayed on that site.
By accident, I later (25th Apr) discovered it listed on this site with
your response. It's still not up on Mactopia. For future reference and
to paraphrase Ms Hansen, 'Please explain'.

Sincerely, with thanks, R.Platt

--

Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Nhulunbuy, NT, Australia. mailto:[email protected]

 

[pica]

G'Day Mate (We tend to use names in here -- it's an easy way to distinguish
the professionals from the w**kers...)  

I have those clients.  Where percussive attitude readjustment is
"unavailable", there are other ways.  Chocolate has been known to work....

If you set the table properties to "none" the table is then sitting on the
paragraph below it.  If you position the paragraph, you position the table


Relying on Word documents to remain intact on someone else's computer is a
short trip to the funny farm.  It's not going to happen.  The text will
always reflow if the wind changes.  That's the way Word Processors operate
 Everything is stacked, character by character, beginning in the top
left corner of the document, with offsets as per the properties of the
paragraphs.

For this kind of thing, there are methods you can use to set objects at
absolute positions.  For tables: you can set absolute positions, but if you
do, then your text is going to get the wanders.  Better to set the table
inline and position the paragraph

If you absolutely MUST use floating tables, come back and we'll have a
little chat about anchors.  It's all pretty simple stuff for a
Quark/InDesign pilot, once you know how Word works.

I have no explanations for MacTopia.  All I can say is that they are working
assiduously on it, and it's already a thousand times less likely to do
impressions of a headless chook than the Windows version

We have a different vendor building it on Mactopia, and they are much much
more responsive.  Dodgy coders, but at least they RESPOND!  We can geta new
build every week: not like the poor Windoze Weenies who get two updates a
year of they're lucky!

Now:  Most of the volunteers helping here are using a newsreader (Entourage
has one built-in) to pick this forum up direct from msnews.microsoft.com.
If you think you might be spending a bit of time with us, give us a blip and
we'll show you how to set it up. Actually, in Entourage, it already IS set
up, all you have to do is subscribe to microsoft.public.macintosh.word

Ah!  I just noticed.  You're posting in through Google Groups.  Yeah, they
only peer every four hours or so, and they peer to the news server.  From
the news server, Microsoft slurps the stuff into an SQL Server, then uses
that to re-populate out to Mactopia and the NNTP groups.  We have a bug at
the moment where Mactopia doesn't always see the stuff Google sends in.

Cheers








--

Don't wait for your answer, click here:http://www.word.mvps.org/

Please reply in the group.  Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Nhulunbuy, NT, Australia.  mailto:[email protected]

G'Day again John,
Am treading water 'till The Client returns and we are able to install
the Opentype font. Doing a bit of trial and error work, will almost
certainly be talking anchors. Will be in touch.
Regards, Roy platt

 

[John McGhie]

Hi Roy:

No worries. OpenType should work fine on Windows. We sometimes get some
issues with it in Word:Mac. Go figure

Cheers

G'Day again John,
Am treading water 'till The Client returns and we are able to install
the Opentype font. Doing a bit of trial and error work, will almost
certainly be talking anchors. Will be in touch.
Regards, Roy platt

--

Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Nhulunbuy, NT, Australia. mailto:[email protected]