J
Joel Siegel
Greetings,
In November 2003 I updated Office v.X to version 10.1.5
from 10.1.1 (SR 1). I applied the 10.1.2, 10.1.4, and
10.1.5 updaters in turn. When I finished, my list of
pending (and overdue) items in Office Notifications began
behaving strangely. The main problem is that Notifications
appears to "forget" or "lose" reminders after a
logout/login or restart. Notifications does *not* lose any
reminders after a quit and relaunch of the Notifications
app or the Entourage app. I am not certain, but I believe
that Notifications only "loses" or "forgets" reminders on
overdue items.
A small number of very old calendar events persists in the
Notifications list through a logout/login or restart. This
very short list never changes. Most of these items had
been long acted upon and dismissed, but reappeared after I
applied the update.
Troubleshooting steps I have tried so far: I have rebuilt
the Entourage database. Database Daemon is running and is
listed in my login items. Entourage displays the correct
date when I choose Go To Today. All the events that would
normally be "supposed" to show up in Notifications are
still present in the Entourage calendar.
System specifics:
iMac G4 15" 800 MHz
OS: 10.2.8
Office version: 10.1.5 BUT not all apps show up as version
10.1.5 even after applying the update. This may be normal;
I do not know.
Here's the (abbreviated) list (version info as displayed in
the Finder):
Application Version
Word 10.1.4
Excel 10.1.5
Welcome 10.0.0
PowerPoint 10.1.5
Entourage 10.1.4
Office Notifications 10.1.4
Database Daemon 10.1.4
Many thanks for any help you can give.
In November 2003 I updated Office v.X to version 10.1.5
from 10.1.1 (SR 1). I applied the 10.1.2, 10.1.4, and
10.1.5 updaters in turn. When I finished, my list of
pending (and overdue) items in Office Notifications began
behaving strangely. The main problem is that Notifications
appears to "forget" or "lose" reminders after a
logout/login or restart. Notifications does *not* lose any
reminders after a quit and relaunch of the Notifications
app or the Entourage app. I am not certain, but I believe
that Notifications only "loses" or "forgets" reminders on
overdue items.
A small number of very old calendar events persists in the
Notifications list through a logout/login or restart. This
very short list never changes. Most of these items had
been long acted upon and dismissed, but reappeared after I
applied the update.
Troubleshooting steps I have tried so far: I have rebuilt
the Entourage database. Database Daemon is running and is
listed in my login items. Entourage displays the correct
date when I choose Go To Today. All the events that would
normally be "supposed" to show up in Notifications are
still present in the Entourage calendar.
System specifics:
iMac G4 15" 800 MHz
OS: 10.2.8
Office version: 10.1.5 BUT not all apps show up as version
10.1.5 even after applying the update. This may be normal;
I do not know.
Here's the (abbreviated) list (version info as displayed in
the Finder):
Application Version
Word 10.1.4
Excel 10.1.5
Welcome 10.0.0
PowerPoint 10.1.5
Entourage 10.1.4
Office Notifications 10.1.4
Database Daemon 10.1.4
Many thanks for any help you can give.