westener said:
I run Windows XP with SP3 and Office 2007. Every time I shut down my PC,
Outlook will not shut down normally and a message comes up "program Outlook
not responding" and I have to close it down manually. Is there a fix for this
?
Try loading Outlook in its safe mode ("outlook.exe /safe") which does
not load any add-ons that you installed into Outlook. If Outlook then
closes properly, you have an add-on that is hanging on exit. If true,
disable all add-ons and then enable one at time and restart Outlook.
When the problem returns, it was the last add-on you reenabled that
causes the problem.
When Outlook starts, it also loads all enabled add-ons. If an add-on
hangs or crashes on loading then Outlook also hangs or crashes on
loading. When Outlook exits, it must first unload all add-ons. If an
add-on hangs or crashes when it exits, it also hangs or crashes Outlook
when it tries to exit.