W
Will Merrick
HI, I just purchased an hp 3330 laser printer. I am running office 10.1.5
and max os 10.2.8. When i hooked up the printer, it would only print
blank pages. I called H.P. and they said it was a problem with corrupt
Word files (even though they were printing fine on the Epson, i had
been using). H.P. told me to copy and past the files into new documents
and print from the new ones. Doing so temporarily fixed the problem.
Now, however, when i try to print a Word document, it will shut the
printer off, or the printer will sho an error 79 on it's screen. I shut the
printer off and then the whole blank page thing starts again. H.P. says it
is Word's problem no theirs. I have tried re-installing Word, dumping
the font preferences and repairing permisions., but eventually, the
problem reappears. Help!
and max os 10.2.8. When i hooked up the printer, it would only print
blank pages. I called H.P. and they said it was a problem with corrupt
Word files (even though they were printing fine on the Epson, i had
been using). H.P. told me to copy and past the files into new documents
and print from the new ones. Doing so temporarily fixed the problem.
Now, however, when i try to print a Word document, it will shut the
printer off, or the printer will sho an error 79 on it's screen. I shut the
printer off and then the whole blank page thing starts again. H.P. says it
is Word's problem no theirs. I have tried re-installing Word, dumping
the font preferences and repairing permisions., but eventually, the
problem reappears. Help!