Office Pro 2003 and Office Pro 2000

[Sneed]

I recently installed the full version (not upgrade) of Office Pro 2003 on a
machine with Ofiice Pro 2K already on it. During install it recommened doing
the install as an upgrade since 2K was already on the machine. I took that
option. Whenever I try to do some functions, IE copy an email address out og
contacts in Outlook 2003, the Windows Installer opens up and asks for the
Office Pro 2K disk 1. I tried to unistall 2K and when I placed Disk 1 in the
drive, it said I had the wrong patch and would not uninstall. HELP!

 

[Tom Miller]

I recently installed the full version (not upgrade) of Office Pro 2003 on a

machine with Ofiice Pro 2K already on it. During install it recommened
doing
the install as an upgrade since 2K was already on the machine.

Sometimes upgrading will cause a major headache. Sometimes it works.
Upgrades "carry over" garbage and problems from the previous installation.

I took that

option. Whenever I try to do some functions, IE copy an email address out
og
contacts in Outlook 2003, the Windows Installer opens up and asks for the
Office Pro 2K disk 1. I tried to unistall 2K and when I placed Disk 1 in
the
drive, it said I had the wrong patch and would not uninstall. HELP!

Sneed,

I am assuming the goal is to now uninstall all of MS Office so you can
re-install Pro 2003?

Try un-installing Pro 2003 first. If that works, then un-install Pro 2000.
Run a registry cleaner and do a cold boot. Then install Pro 2003 from
scratch.

I am also assuming your not using XP/Home or Pro. If you are, I would use
ability of the OS to roll-back to before you installed the upgrade. This
may allow you to un-install all of Office in the same sequence I described
above.

If the above doesn't work this is what I would do next:
1) Backup your entire HD or at least all of your MY DOC's folders.

2) Search the Microsoft Knowlege base for uninstall proceedures. Try them.
If they work, your problem is solved.

3) Find a good PC technician. He/She will probably already have the
following tools.

a) Some kind of registry cleaner.
b) Knowledge of what he/she can delete or not delete without forcing you to
re-format your HD and re-install everything from scratch.

Turn the technician lose. If your Pc savy enough, you can do this yourself.
And you already know what to do.

If your not, this may or maynot be a good time to learn. The important
issues are backup your data and be prepared to re-install your OS and all
your applications from scratch.

Thanks,
Tom Miller