Office Pro 2003 won't stay "loaded"

R

Rhett

Last week without warning when I tried to open any Office program I got the
message:
"The feature you are trying to use is on a CD-ROM or other removable disk
that is not available.
Insert the 'Microsoft Office Professional Edition 2003' disk and click OK."
Use source: 'Microsoft Office Professional Edition 2003'
I reloaded from my Original Office CDs, worked OK until I closed the
programs, then gives me the same message and won't open any office program
until I go through the whole reloading process again. Any ideas? I'm running
a Gateway 836GM, Windows XP OS (preloaded at factory) with SP3 and 'Microsoft
Office Professional Edition 2003' all GENUINE MICROSOFT stuff with updates.
I graduated from an 8 week Anger Management course last week (coincidence?)
This is NOT helping.
I'm not a computer savvy person so I'm praying that it isn't something
dealing with tweaking registry things. I'm hoping it's something obvious.
Please try to keep it simple.

Thank you for any suggestions,
 
D

DL

Sounds like you have installed Office and set it to run from cd
Insert Office disk, modify installation, set all of Office to run fom PC &
NOT cd (from a dropdown for Office on the installation setup)
 
R

Rhett

Thanks DL, for your response.

From Bubba (the poor guy that has to keep this stuff running)
OfficePro 2003 is installed on the computer and has run from the computer
without the disk for the past 3 years. All latest service pack and updates
are in place. After latest "MS update Tuesday" Office will only finish
loading word, excel, outlook, etc., after inserting of disk for individual
program. Office says something missing in program. We have repaired,
changed, uninstalled and reinstalled all of Office (many times!) since last
update Tuesday. These problems have happened after update Tuesdays with
other MS programs in past. We all just need MS to step up and fix the
problem that was created by the last update downloads they sent us. In the
past the glitch was related to the "MS malicious software removal tool" that
we are given on update Tuesdays. It seems that the "MS malicious software
removal tool" can't differientiate between malicious software and pieces of
MS's own software. After all of the support by MS is stopped these types of
problems will become deadly for loyal MS customers. We have several high-end
computers of varying manufacturers and they are all experiencing this
problem. Office Pro is loaded on each computer not on a server.

And from Rhett, Other users on various discussion boards are complaining of
this same type problem appeared in their computers after the infamous update
Tuesday.
 
D

DL

Cannot say I've ever had an Office problem (through 2000, 2003, 2007) with
updates, mind you I generally only install critical updates - touch wood :)
 

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