Office Pro 2007 (Beta) with Windows Mobile 2003 (4.21.1088)

[Elliott J]

I am using Office Pro 2007 (Beta) and Windows Mobile 2003 Second Edition
(4.21.1088).

Every time I connect my AXIM X50v to my laptop, I get the message to "Please
Wait while Windows configures Windows Office Professional 2007 (Beta)"

Then I get "Error 2711: An internal error has occurred (Outlook CD0)"

Any idea what is going on here or how to fix it? Must I go to the newer
version of Windows Mobile?

 

[Sue Mosher [MVP-Outlook]]

If that's an error message about Collaboration Data Objects, it might be occurring because Outlook 2007 does not include CDO. It's a separate download -- http://www.microsoft.com/downloads/...0d-c997-4de1-986f-24f081725d36&displaylang=en. Expect newer versions of sync software to work around this to provide better support for OL2007.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Greg Latiak]

Sorry, but i have to admit that it is pretty lame for the Enterprise version
of Outlook2007 to be persistantly trying to configure Outlook at startup and
have the install crash due to this CDO 2711 error. That is just plain sloppy.
Doesn't anyone actually test this stuff? I can understand if the problem were
other applications, but why does Outlook persist in this? And why, having
seen this error in the beta, would Microsoft distribute production copies of
the code with this very visible error. It is quite embarrasing and I am
reluctant to let any customer see this built-in flaw.

 

[Greg Latiak]

By the way, the CDO download does NOT rectify the problem. Installing this
add-on does not correct the problem. And unfortunately, the installer does
not log any of this in the application or system error logs.
--
Greg Latiak

Sorry, but i have to admit that it is pretty lame for the Enterprise version
of Outlook2007 to be persistantly trying to configure Outlook at startup and
have the install crash due to this CDO 2711 error. That is just plain sloppy.
Doesn't anyone actually test this stuff? I can understand if the problem were
other applications, but why does Outlook persist in this? And why, having
seen this error in the beta, would Microsoft distribute production copies of
the code with this very visible error. It is quite embarrasing and I am
reluctant to let any customer see this built-in flaw.

 

[Roady [MVP]]

So what other addins do you have installed?
Office 2007 RTM icw WMDC on itself doesn't provide this error.

Note that Microsoft doesn't control 3rd party code, so if that faulty code
is crashing Outlook, how is that sloppy on Microsoft's part?

 

[Greg Latiak]

Just to re-iterate the problem so hopefully what is crashing is clear. When I
start Outlook 2007 a Windows Installer Box labeled 'Microsoft Office
Enterprise' box comes up, announces that it is configuring Outlook, then
crashes with Error 2711, an internal error has occurred (OutlookCDO). This
occurs after Outlook is open and has synched its folders -- and I have
Exchange Unified Messaging COM addin, Groove proxy, Sharepoint and so forth.
I am most surprised that nothing gets logged to the error logs even though
the existance of the message box shows that the error was trapped. Outlook
itself does not crash, it is the Windows installer that crashes, doing
something 'configuring Outlook'. Yes, I know the old flame line about MS does
not control 3rd party, etc. Doesn't wash if they are writing in languages
developed by MS using interfaces exposed by MS in an application written by
MS -- I expect a reasonable level of defensive programming just to protect
the end users data from poorly written code. Sorry, if you can build an OS
you can trap an application error and provide a reasonable amount of
diagnostic information. And deliberately removing a feature and not
providing a condition handler to deal with downstream damage is not very
clever. Far easier to flame anyone who complains...

 

[JWNich]

I am using Office Pro 2007 (Beta) and Windows Mobile 2003 Second Edition
(4.21.1088).

Every time I connect my AXIM X50v to my laptop, I get the message to "Please
Wait while Windows configures Windows Office Professional 2007 (Beta)"

Then I get "Error 2711: An internal error has occurred (Outlook CD0)"

Any idea what is going on here or how to fix it? Must I go to the newer
version of Windows Mobile?

 

[JWNich]

Sorry. But has anyone ever posted a way to fix this? I am using Outlook
2007, and I get the same message every time I open the program.