J
jeutix
Hi!
I want to install Office Pro 2007 (download from Technet-direct-subsciption)
First I tried to update Office Pro 2003: Typed the key, clicked on Update
and afer a few seconds it closes and a little message appear that MS is sorry
for the inconvenience :-( But no information. I looked in the event-viewer
and found this:
Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 5000
Date: 21.11.2006
Time: 12:29:01
User: N/A
Computer: XXXXX
Description:
The description for Event ID ( 5000 ) in Source ( Microsoft Office 12 )
cannot be found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote computer.
You may be able to use the /AUXSOURCE= flag to retrieve this description; see
Help and Support for details. The following information is part of the event:
office12setup; {10120000-0f00-0000-0000--0000000ff1ce}; 12.0.4518.1014; x;
0x80070103; officelr.cab; x; x; NIL; NIL; NIL.
Data:
0000: 6f 00 66 00 66 00 69 00 o.f.f.i.
0008: 63 00 65 00 31 00 32 00 c.e.1.2.
0010: 73 00 65 00 74 00 75 00 s.e.t.u.
0018: 70 00 2c 00 20 00 7b 00 p.,. .{.
0020: 31 00 30 00 31 00 32 00 1.0.1.2.
0028: 30 00 30 00 30 00 30 00 0.0.0.0.
0030: 2d 00 30 00 66 00 30 00 -.0.f.0.
0038: 30 00 2d 00 30 00 30 00 0.-.0.0.
0040: 30 00 30 00 2d 00 30 00 0.0.-.0.
0048: 30 00 30 00 30 00 2d 00 0.0.0.-.
0050: 2d 00 30 00 30 00 30 00 -.0.0.0.
0058: 30 00 30 00 30 00 30 00 0.0.0.0.
0060: 66 00 66 00 31 00 63 00 f.f.1.c.
0068: 65 00 7d 00 2c 00 20 00 e.}.,. .
0070: 31 00 32 00 2e 00 30 00 1.2...0.
0078: 2e 00 34 00 35 00 31 00 ..4.5.1.
0080: 38 00 2e 00 31 00 30 00 8...1.0.
0088: 31 00 34 00 2c 00 20 00 1.4.,. .
0090: 78 00 2c 00 20 00 30 00 x.,. .0.
0098: 78 00 38 00 30 00 30 00 x.8.0.0.
00a0: 37 00 30 00 31 00 30 00 7.0.1.0.
00a8: 33 00 2c 00 20 00 6f 00 3.,. .o.
00b0: 66 00 66 00 69 00 63 00 f.f.i.c.
00b8: 65 00 6c 00 72 00 2e 00 e.l.r...
00c0: 63 00 61 00 62 00 2c 00 c.a.b.,.
00c8: 20 00 78 00 2c 00 20 00 .x.,. .
00d0: 78 00 2c 00 20 00 4e 00 x.,. .N.
00d8: 49 00 4c 00 2c 00 20 00 I.L.,. .
00e0: 4e 00 49 00 4c 00 20 00 N.I.L. .
00e8: 4e 00 49 00 4c 00 0d 00 N.I.L...
00f0: 0a 00 ..
Not only this message but also one for this files:
1033_dwintl20.dll
msvcr80.dll
officelr.cab
And this one:
Event Type: Information
Event Source: Microsoft Office 12
Event Category: None
Event ID: 5001
Date: 21.11.2006
Time: 12:35:02
User: N/A
Computer: XXXXX
Description:
The description for Event ID ( 5001 ) in Source ( Microsoft Office 12 )
cannot be found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote computer.
You may be able to use the /AUXSOURCE= flag to retrieve this description; see
Help and Support for details. The following information is part of the event:
12281199; 5; office12setup; {10120000-0f00-0000-0000--0000000ff1ce};
12.0.4518.1014; x; 0x80070103; 1033_dwintl20.dll; x; x; NIL; NIL; NIL.
Data:
0000: 42 00 75 00 63 00 6b 00 B.u.c.k.
0008: 65 00 74 00 3a 00 20 00 e.t.:. .
0010: 31 00 32 00 32 00 38 00 1.2.2.8.
0018: 31 00 31 00 39 00 39 00 1.1.9.9.
0020: 0d 00 0a 00 42 00 75 00 ....B.u.
0028: 63 00 6b 00 65 00 74 00 c.k.e.t.
0030: 54 00 61 00 62 00 6c 00 T.a.b.l.
0038: 65 00 20 00 35 00 0d 00 e. .5...
0040: 0a 00 ..
So I uninstalled Office Pro 2003, rebooted and wanted to make a fresh
install with Office Pro 2007, but the same again: install failes with this
events:
Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 5000
Date: 21.11.2006
Time: 13:29:07
User: N/A
Computer: XXXXX
Description:
The description for Event ID ( 5000 ) in Source ( Microsoft Office 12 )
cannot be found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote computer.
You may be able to use the /AUXSOURCE= flag to retrieve this description; see
Help and Support for details. The following information is part of the event:
office12setup; {10120000-0f00-0000-0000--0000000ff1ce}; 12.0.4518.1014; x;
0x80070103; ose.exe; x; x; NIL; NIL; NIL.
Data:
0000: 6f 00 66 00 66 00 69 00 o.f.f.i.
0008: 63 00 65 00 31 00 32 00 c.e.1.2.
0010: 73 00 65 00 74 00 75 00 s.e.t.u.
0018: 70 00 2c 00 20 00 7b 00 p.,. .{.
0020: 31 00 30 00 31 00 32 00 1.0.1.2.
0028: 30 00 30 00 30 00 30 00 0.0.0.0.
0030: 2d 00 30 00 66 00 30 00 -.0.f.0.
0038: 30 00 2d 00 30 00 30 00 0.-.0.0.
0040: 30 00 30 00 2d 00 30 00 0.0.-.0.
0048: 30 00 30 00 30 00 2d 00 0.0.0.-.
0050: 2d 00 30 00 30 00 30 00 -.0.0.0.
0058: 30 00 30 00 30 00 30 00 0.0.0.0.
0060: 66 00 66 00 31 00 63 00 f.f.1.c.
0068: 65 00 7d 00 2c 00 20 00 e.}.,. .
0070: 31 00 32 00 2e 00 30 00 1.2...0.
0078: 2e 00 34 00 35 00 31 00 ..4.5.1.
0080: 38 00 2e 00 31 00 30 00 8...1.0.
0088: 31 00 34 00 2c 00 20 00 1.4.,. .
0090: 78 00 2c 00 20 00 30 00 x.,. .0.
0098: 78 00 38 00 30 00 30 00 x.8.0.0.
00a0: 37 00 30 00 31 00 30 00 7.0.1.0.
00a8: 33 00 2c 00 20 00 6f 00 3.,. .o.
00b0: 73 00 65 00 2e 00 65 00 s.e...e.
00b8: 78 00 65 00 2c 00 20 00 x.e.,. .
00c0: 78 00 2c 00 20 00 78 00 x.,. .x.
00c8: 2c 00 20 00 4e 00 49 00 ,. .N.I.
00d0: 4c 00 2c 00 20 00 4e 00 L.,. .N.
00d8: 49 00 4c 00 20 00 4e 00 I.L. .N.
00e0: 49 00 4c 00 0d 00 0a 00 I.L.....
And this:
Event Type: Information
Event Source: Microsoft Office 12
Event Category: None
Event ID: 5001
Date: 21.11.2006
Time: 13:29:20
User: N/A
Computer: XXXX
Description:
The description for Event ID ( 5001 ) in Source ( Microsoft Office 12 )
cannot be found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote computer.
You may be able to use the /AUXSOURCE= flag to retrieve this description; see
Help and Support for details. The following information is part of the event:
12281089; 5; office12setup; {10120000-0f00-0000-0000--0000000ff1ce};
12.0.4518.1014; x; 0x80070103; ose.exe; x; x; NIL; NIL; NIL.
Data:
0000: 42 00 75 00 63 00 6b 00 B.u.c.k.
0008: 65 00 74 00 3a 00 20 00 e.t.:. .
0010: 31 00 32 00 32 00 38 00 1.2.2.8.
0018: 31 00 30 00 38 00 39 00 1.0.8.9.
0020: 0d 00 0a 00 42 00 75 00 ....B.u.
0028: 63 00 6b 00 65 00 74 00 c.k.e.t.
0030: 54 00 61 00 62 00 6c 00 T.a.b.l.
0038: 65 00 20 00 35 00 0d 00 e. .5...
0040: 0a 00 ..
I know ose.exe but no such service is installed since I uninstalled the 2003
version, am I right?
So what can I do to make Office to install?
Thanks for your help in advance!!
I want to install Office Pro 2007 (download from Technet-direct-subsciption)
First I tried to update Office Pro 2003: Typed the key, clicked on Update
and afer a few seconds it closes and a little message appear that MS is sorry
for the inconvenience :-( But no information. I looked in the event-viewer
and found this:
Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 5000
Date: 21.11.2006
Time: 12:29:01
User: N/A
Computer: XXXXX
Description:
The description for Event ID ( 5000 ) in Source ( Microsoft Office 12 )
cannot be found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote computer.
You may be able to use the /AUXSOURCE= flag to retrieve this description; see
Help and Support for details. The following information is part of the event:
office12setup; {10120000-0f00-0000-0000--0000000ff1ce}; 12.0.4518.1014; x;
0x80070103; officelr.cab; x; x; NIL; NIL; NIL.
Data:
0000: 6f 00 66 00 66 00 69 00 o.f.f.i.
0008: 63 00 65 00 31 00 32 00 c.e.1.2.
0010: 73 00 65 00 74 00 75 00 s.e.t.u.
0018: 70 00 2c 00 20 00 7b 00 p.,. .{.
0020: 31 00 30 00 31 00 32 00 1.0.1.2.
0028: 30 00 30 00 30 00 30 00 0.0.0.0.
0030: 2d 00 30 00 66 00 30 00 -.0.f.0.
0038: 30 00 2d 00 30 00 30 00 0.-.0.0.
0040: 30 00 30 00 2d 00 30 00 0.0.-.0.
0048: 30 00 30 00 30 00 2d 00 0.0.0.-.
0050: 2d 00 30 00 30 00 30 00 -.0.0.0.
0058: 30 00 30 00 30 00 30 00 0.0.0.0.
0060: 66 00 66 00 31 00 63 00 f.f.1.c.
0068: 65 00 7d 00 2c 00 20 00 e.}.,. .
0070: 31 00 32 00 2e 00 30 00 1.2...0.
0078: 2e 00 34 00 35 00 31 00 ..4.5.1.
0080: 38 00 2e 00 31 00 30 00 8...1.0.
0088: 31 00 34 00 2c 00 20 00 1.4.,. .
0090: 78 00 2c 00 20 00 30 00 x.,. .0.
0098: 78 00 38 00 30 00 30 00 x.8.0.0.
00a0: 37 00 30 00 31 00 30 00 7.0.1.0.
00a8: 33 00 2c 00 20 00 6f 00 3.,. .o.
00b0: 66 00 66 00 69 00 63 00 f.f.i.c.
00b8: 65 00 6c 00 72 00 2e 00 e.l.r...
00c0: 63 00 61 00 62 00 2c 00 c.a.b.,.
00c8: 20 00 78 00 2c 00 20 00 .x.,. .
00d0: 78 00 2c 00 20 00 4e 00 x.,. .N.
00d8: 49 00 4c 00 2c 00 20 00 I.L.,. .
00e0: 4e 00 49 00 4c 00 20 00 N.I.L. .
00e8: 4e 00 49 00 4c 00 0d 00 N.I.L...
00f0: 0a 00 ..
Not only this message but also one for this files:
1033_dwintl20.dll
msvcr80.dll
officelr.cab
And this one:
Event Type: Information
Event Source: Microsoft Office 12
Event Category: None
Event ID: 5001
Date: 21.11.2006
Time: 12:35:02
User: N/A
Computer: XXXXX
Description:
The description for Event ID ( 5001 ) in Source ( Microsoft Office 12 )
cannot be found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote computer.
You may be able to use the /AUXSOURCE= flag to retrieve this description; see
Help and Support for details. The following information is part of the event:
12281199; 5; office12setup; {10120000-0f00-0000-0000--0000000ff1ce};
12.0.4518.1014; x; 0x80070103; 1033_dwintl20.dll; x; x; NIL; NIL; NIL.
Data:
0000: 42 00 75 00 63 00 6b 00 B.u.c.k.
0008: 65 00 74 00 3a 00 20 00 e.t.:. .
0010: 31 00 32 00 32 00 38 00 1.2.2.8.
0018: 31 00 31 00 39 00 39 00 1.1.9.9.
0020: 0d 00 0a 00 42 00 75 00 ....B.u.
0028: 63 00 6b 00 65 00 74 00 c.k.e.t.
0030: 54 00 61 00 62 00 6c 00 T.a.b.l.
0038: 65 00 20 00 35 00 0d 00 e. .5...
0040: 0a 00 ..
So I uninstalled Office Pro 2003, rebooted and wanted to make a fresh
install with Office Pro 2007, but the same again: install failes with this
events:
Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 5000
Date: 21.11.2006
Time: 13:29:07
User: N/A
Computer: XXXXX
Description:
The description for Event ID ( 5000 ) in Source ( Microsoft Office 12 )
cannot be found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote computer.
You may be able to use the /AUXSOURCE= flag to retrieve this description; see
Help and Support for details. The following information is part of the event:
office12setup; {10120000-0f00-0000-0000--0000000ff1ce}; 12.0.4518.1014; x;
0x80070103; ose.exe; x; x; NIL; NIL; NIL.
Data:
0000: 6f 00 66 00 66 00 69 00 o.f.f.i.
0008: 63 00 65 00 31 00 32 00 c.e.1.2.
0010: 73 00 65 00 74 00 75 00 s.e.t.u.
0018: 70 00 2c 00 20 00 7b 00 p.,. .{.
0020: 31 00 30 00 31 00 32 00 1.0.1.2.
0028: 30 00 30 00 30 00 30 00 0.0.0.0.
0030: 2d 00 30 00 66 00 30 00 -.0.f.0.
0038: 30 00 2d 00 30 00 30 00 0.-.0.0.
0040: 30 00 30 00 2d 00 30 00 0.0.-.0.
0048: 30 00 30 00 30 00 2d 00 0.0.0.-.
0050: 2d 00 30 00 30 00 30 00 -.0.0.0.
0058: 30 00 30 00 30 00 30 00 0.0.0.0.
0060: 66 00 66 00 31 00 63 00 f.f.1.c.
0068: 65 00 7d 00 2c 00 20 00 e.}.,. .
0070: 31 00 32 00 2e 00 30 00 1.2...0.
0078: 2e 00 34 00 35 00 31 00 ..4.5.1.
0080: 38 00 2e 00 31 00 30 00 8...1.0.
0088: 31 00 34 00 2c 00 20 00 1.4.,. .
0090: 78 00 2c 00 20 00 30 00 x.,. .0.
0098: 78 00 38 00 30 00 30 00 x.8.0.0.
00a0: 37 00 30 00 31 00 30 00 7.0.1.0.
00a8: 33 00 2c 00 20 00 6f 00 3.,. .o.
00b0: 73 00 65 00 2e 00 65 00 s.e...e.
00b8: 78 00 65 00 2c 00 20 00 x.e.,. .
00c0: 78 00 2c 00 20 00 78 00 x.,. .x.
00c8: 2c 00 20 00 4e 00 49 00 ,. .N.I.
00d0: 4c 00 2c 00 20 00 4e 00 L.,. .N.
00d8: 49 00 4c 00 20 00 4e 00 I.L. .N.
00e0: 49 00 4c 00 0d 00 0a 00 I.L.....
And this:
Event Type: Information
Event Source: Microsoft Office 12
Event Category: None
Event ID: 5001
Date: 21.11.2006
Time: 13:29:20
User: N/A
Computer: XXXX
Description:
The description for Event ID ( 5001 ) in Source ( Microsoft Office 12 )
cannot be found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote computer.
You may be able to use the /AUXSOURCE= flag to retrieve this description; see
Help and Support for details. The following information is part of the event:
12281089; 5; office12setup; {10120000-0f00-0000-0000--0000000ff1ce};
12.0.4518.1014; x; 0x80070103; ose.exe; x; x; NIL; NIL; NIL.
Data:
0000: 42 00 75 00 63 00 6b 00 B.u.c.k.
0008: 65 00 74 00 3a 00 20 00 e.t.:. .
0010: 31 00 32 00 32 00 38 00 1.2.2.8.
0018: 31 00 30 00 38 00 39 00 1.0.8.9.
0020: 0d 00 0a 00 42 00 75 00 ....B.u.
0028: 63 00 6b 00 65 00 74 00 c.k.e.t.
0030: 54 00 61 00 62 00 6c 00 T.a.b.l.
0038: 65 00 20 00 35 00 0d 00 e. .5...
0040: 0a 00 ..
I know ose.exe but no such service is installed since I uninstalled the 2003
version, am I right?
So what can I do to make Office to install?
Thanks for your help in advance!!