Office Pro 2007 problem

D

Daniel

there are two downloads. first one does not have an exe. second one does and
it works fine. How do I run the first one, any suggestions.
 
S

Sasha

Daniel said:
there are two downloads. first one does not have an exe. second one does and
it works fine. How do I run the first one, any suggestions.

What is the URL of the download page?
 
S

Sasha

I meant the URL of the page you gave me doesn't work; it says, "We're sorry
but the receipt you have requested does not exist in our records.".
 
D

Daniel

Let me take you through it.
First:http://www.launchtour2007.com/download/
You click "Download Office Professional 2007"
this takes you to
Second:http://us20.trymicrosoftoffice.com/product.aspx?sku=3082915&culture=en-US
You click "Try Now for Free"
this takes you to
Third:https://us20.trymicrosoftoffice.com/downloader.aspx?receipt_id=30156534&culture=en-US

This brings you to a page that says "Download Your Software Your free trial
is ready for download!"
On that page it has "Download 1" and "Download 2"
How to Download the Product:
• Click the "Download Now" button. Some products will require two separate
downloads - you will need to click both "Download Now" buttons.

Wait while your software downloads to your desktop.

Once you click on the first one, it downloads a file with no "exe". When you
click on the second one, it downloads another file "with an exe". Download 2
works, it is like the second disk in the commerical package. Download 1,
which is comparable to disk 1 in the commerical package does not work because
there is no "exe". Bottom line is you don't get
Access 2007
Excel 2007
Outlook 2007
PowerPoint 2007
Publisher 2007
or
Word 2007.

Any suggestions on a way to correct this? If you need any additional
information, just let me know. Daniel
 
S

Sasha

Daniel said:
Let me take you through it.
First:http://www.launchtour2007.com/download/
You click "Download Office Professional 2007"
this takes you to
Second:http://us20.trymicrosoftoffice.com/product.aspx?sku=3082915&culture=en-US
You click "Try Now for Free"
this takes you to
Third:https://us20.trymicrosoftoffice.com/downloader.aspx?receipt_id=30156534&culture=en-US

This brings you to a page that says "Download Your Software Your free trial
is ready for download!"
On that page it has "Download 1" and "Download 2"
How to Download the Product:
• Click the "Download Now" button. Some products will require two separate
downloads - you will need to click both "Download Now" buttons.

Wait while your software downloads to your desktop.

Once you click on the first one, it downloads a file with no "exe". When you
click on the second one, it downloads another file "with an exe". Download 2
works, it is like the second disk in the commerical package. Download 1,
which is comparable to disk 1 in the commerical package does not work because
there is no "exe". Bottom line is you don't get
Access 2007
Excel 2007
Outlook 2007
PowerPoint 2007
Publisher 2007
or
Word 2007.

Any suggestions on a way to correct this? If you need any additional
information, just let me know. Daniel

Oh, I'm sorry I took so long, MicroSoft did not notify me that you
responded. Simply add .exe to the end of the first file, and it should work.
 

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