Office Pro Trail Won't Install Because OutLook Is Not Present??

[hbiz0]

My new laptop came with a 30 day trail version of Office Student & Home which
I activated 4 days ago; however, I un-installed it yesterday because I wanted
to evaluate Office Professional instead.

Last night I downloaded a 60 day trial version of Office Pro 2007, but, when
I click Install Now, it says "Business Contact Manager requires that Outlook
2007 is installed on the computer." How can that be.? The Office Pro 2007
Trial INCLUDES Outlook with Business Contact Manager.

All I can do is click OK , which returns me to the install screen, or
Cancel. If I click on Customize it only gives me a choice to install MS
Accounting or Business Contact Manager, but, again, Business Contact Manager
gives me the same error message.

What could the problem be and how can I straighten it out?

Is there some cleansing utility that clears all MS Office stuff from the
hard drive so I can start the Office Pro Trial cleanly? Seems there are a
lot of people experiencing "overlay" problems, whether with paid versions
over previous trails or trials over previous software.

While MS could fix this quickly, they won't speak with someone who hasn't
bought a paid version yet.

 

[Peter Foldes]

You can have only one instance of Outlook installed. Remove the Outlook 30 day trial completely

 

[hbiz0]

You can have only one instance of Outlook installed. Remove the Outlook 30 day trial completely

I appreciate your suggestion, but I have no Outlook installed. When I got
the laptop two weeks ago, it only came with a trial version of Office Stu &
Home 2007. That is the dilemma.

Some coding somewhere in the MS maze seems to make the Pro trail installer
THINK Outlook is installed. That is why I was wondering if there is some
cleansing file that deletes whatever coding is confusing the trail installer.

 

[Bob Buckland ?:-\)]

OEM Editions of MS Office 2007 trials are often 'hybrid product' editions (i.e. it includes both Student/Teacher and 'Professional'
trial editions).

You may want to try the steps in this article to remove things and then restart and try the installation.
http://support.microsoft.com/kb/928218/en-us?FR=1


===========

I appreciate your suggestion, but I have no Outlook installed. When I got
the laptop two weeks ago, it only came with a trial version of Office Stu &
Home 2007. That is the dilemma.

Some coding somewhere in the MS maze seems to make the Pro trail installer
THINK Outlook is installed. That is why I was wondering if there is some
cleansing file that deletes whatever coding is confusing the trail installer. >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*