Office problems after upg from XP Home to XP Pro

  • Thread starter Tommy Vielkanowitz
  • Start date
T

Tommy Vielkanowitz

After upgrading from Windows XP Home edition to XP
Professional on one PC, I am having all sorts of Office
problems. Unless I am logged in as administrator, none of
the programs will run correctly, I get a Windows Installer
box, then a prompt asking for the CD. After inserting the
CD, I get Error 1402 Could not open key:
HKEY_CURRENT_USER\Software\Classes\Interface\{00067063-
0000-0000-C000-000000000046}\ProxyStub Verify that you
have sufficient access to that key or contact your support
personnel.

I do have access to that key, I checked with regedt32, I
also looked at Knowledgebase articles 224097 and 236592 to
no avail.

Also, I was going to try to remove Office and reinstall.
I logged in as Administrator and tried to uninstall.
After going through the uninstall routine, Microsoft
Office was still in the add/remove programs list. When I
clicked on Change, it just had all the programs listed as
do not install (red X). Just for grins, I changed it to
install all to my computer, but I still get the error 1402
when I try to run any Office application as a user other
than administrator.

The user I am logged in as is a local administrator.

If anyone has any insights to this problem, please post
here or e-mail me at tvielkanowitz (at) shared-resources
(dot) net

Thanks

--Tommy Vielkanowitz
 
K

Kristyn Wagoner [MSFT]

Have you seen this article?

302853 OFFXP: Error 1402 When You Run Office XP Setup
http://support.microsoft.com/?id=302853

--
Kristyn Wagoner
Microsoft PSS

Please do not reply directly to this alias. This alias is for newsgroup
purposes only.

This posting is provided "AS IS" with no warranties, and confers no rights.
 
T

Tommy Vielkanowitz

Yes, I did see that article, but in the cause section:

CAUSE
This problem can occur when the following conditions are
true:
Your computer is running Microsoft Windows 98 or
Microsoft Windows Millennium Edition (Me).

-and-


You turned on User Profiles.

-and-


There is a problem with the active profile.


As per my original post I am running Windows XP
Professional.

--Tommy Vielkanowitz
tvielkanowitz (at) shared-resources (dot) net
 

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