Office products do not load

J

JMayo

Have re-installed, deleted, reinstalled office a number of times and still having problems. Once loaded try to run Excel and it works fine the first time. The next time to load the screen flashes quickly and the program does not load. Wondering if it might be possible virus.
 
B

Beth Melton

Try running Excel in Safe Mode. For this go to Start/Run and run the
following command:

Excel.exe /s

Note that there is a space before the forward slash.

If everything works fine in Safe Mode, then the problem could be due
to an add-in Go to Tools/Add-ins and uncheck all the add-ins. Then
start Excel without using the /s switch. If this solves the problem
then enable the add-ins one-by-one, restarting Excel each time, to
find the offending add-in.

If the problem still exists then go to Tools/Options/General and make
sure that the 'Alternate Startup file location' is blank.

If this doesn't work, move all the files out of C:\...\Office\XLStart.

This could also be caused by a bad xlb file. Search for files "*.xlb"
and move them to another folder..


--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


JMayo said:
Have re-installed, deleted, reinstalled office a number of times and
still having problems. Once loaded try to run Excel and it works fine
the first time. The next time to load the screen flashes quickly and
the program does not load. Wondering if it might be possible virus.
 

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