Office programs going into "not responding" state

F

FloridaKraut

I have Office XP Professional installed on a relatively new laptop (8 Months
old) which is running Win Vista Home Premium. All (office programs) hav run
successfully until recently. A few weeks ago - working in Outlook - with no
provocation I suddenly had an 'hourglass' running - and an "Outlook not
responding" message in the title bar. Within a fw seconds, the application
slightly greys -out with the 'hourglass' still spinning - and the entire
thing is non-responsive - only way out is to close the app..
This only effected Outlook until yesterday - but happned yesterday in Word -
and now today in Publisher.. No problem in Excel or Access
Any help - hugely appreciated.
 
D

David Webb

Open any app in the suite and then click on Help > Detect and Repair.

Have your installation CD at the ready.
 
B

Brian Tillman [MVP-Outlook]

I have Office XP Professional installed on a relatively new laptop (8 Months
old) which is running Win Vista Home Premium.

I hesitate to believe you because Outlook 2002 will nto run reliably on Vista,
as it's not compatible. At a minimum it will keep prompting for your account
password because it can't retain that information on Vista. See
http://slipstick.com/emo/2007/up070215.htm#vista . Here's a tool that's
supposed to help: http://www.mgsware.de/index.php/OLAutoPW/138/0/ . The site
is in German.
 
L

Leonid S. Knyshov // SBS Expert

I have Office XP Professional installed on a relatively new laptop (8 Months
old) which is running Win Vista Home Premium. All (office programs) hav run
successfully until recently. A few weeks ago - working in Outlook - with no
provocation I suddenly had an 'hourglass' running - and an "Outlook not
responding" message in the title bar. Within a fw seconds, the application
slightly greys -out with the 'hourglass' still spinning - and the entire
thing is non-responsive - only way out is to close the app..
This only effected Outlook until yesterday - but happned yesterday in Word -
and now today in Publisher.. No problem in Excel or Access
Any help - hugely appreciated.

Can be a hard drive starting to die. Now would be a very good time to
check if your backups are working.

I'd replace the drive.
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Try Exchange Online http://bit.ly/free-exchange-trial
Please vote "helpful" if I helped you :)
 

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