Office Proofing Tools 2003

E

ELBA

Dear Microsoft

I live in Italy.
I do a lot of translation work in Italian and English.

In 2008 I had to replace my pc.
I was using XP Professional –English version for which I had purchased ‘MS
Office Edizione Studenti e Docenti 2003’ to use for my work

Replaced with HP Pavilion using Vista Home Premium – Italian version.
I did not want the Vista operating system to be in Italian and the MS help
desk/customer support advised me to purchase the English version – which I
did.

I replaced the Italian version of Vista and then tried to use the Italian
version of ‘MS Office Edizione Studenti e Docenti 2003’. It did not seem to
be compatible and one of the Microsoft technicians came on line and
downloaded MS Service Packs 1,2 and 3 (I think).

My work now requires the use of certain fonts that WERE/ARE available on the
English version of MS Office 2003 Word, but are NOT available on the Italian
version of MS Italian version of Word on ‘Office Edizione Studenti e Docenti
2003’.

For this reason I spoke again with Microsoft Customer Support and explained
that I wanted to know how to replace the fonts on the Italian version with
those from the English version. The female technician had to seek advice
(twice) from ‘another office/person’ (?) and finally told me that the only
way I could do this was to purchase my own copy of MS Proofing Tools 2003.
She assured me that with this programme I could change the font base.

Well at some considerable (additional) expense I now have that programme –
but I can’t seem to install it. It has downloaded, but I cannot ‘install’ it.
When I try it tells me (in Italian) that 'it is impossible to find the
expected version of the product on the system'…

So – I need help – I am not particularly computer literate and these
programmes are expensive to keep buying.
HELP!

I am more than willing to PAY for help - but that service keeps telling me
thay haave technical difficulties with payments and to 'try later'....
 
E

Earle Horton

This is a user-supported volunteer discussion group. You cannot ask
Microsoft for help here. I have used the English (US) edition of Microsoft
Office Student and Teacher Edition 2003 and the English (US) edition of
Microsoft Office Proofing Tools 2003 together without problems. It seems
that you may have one of several problems here.

If the Office edition is not for the same interface language as the Proofing
Tools, then Proofing Tools may not install. You don't say, but since the
error message is in Italian I assume that your Proofing Tools is an Italian
edition. That may be the cause of the failure to install. You need either
both English or both Italian editions of Office and Proofing Tools.

Are the fonts in question Office fonts or XP fonts?

Are you doing commercial work? ‘MS Office Edizione Studenti e Docenti 2003’
is only for educational use.

Is your HP Pavilion compatible with XP? It is possible that downgrading to
XP would solve your problems.

Earle
 
P

Peter Foldes

When Installing the 2003 Proofing Tools you need to Explore the install Disk and
select the appropriate language to use for install. In your case it would be
Italian. Otherwise the Default English will be used to install
 
E

Earle Horton

I have the English (US) language version of Microsoft Office Proofing Tools
2003, part number X10-10203, and there do not appear to be any foreign
language interface files on the disk, just the proofing tools. If they are
there, where would one find them?

I am thinking that Microsoft Office Proofing Tools 2003 (English language
interface) is not compatible with Office Edizione Studenti e Docenti 2003
(Italian interface).

Earle
 

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