Office Security Update 10.1.6

D

Doug Crabb

Tried installing the Office Security Update 10.1.6 on a TiPowerbook
running OSX 10.2.8.

1. The installer did not finish but produced a spinning beach ball.
2. I can only restart using command-power or hard resart.
3. I am unable to click on any icon in the dock or in the finder
without causing a spinning beach ball.
4. I have tried starting in "safe mode": the finder did not appear
and the spinning beach ball started by itself.
5. I have repaired permissions, repaired the disc via OSX install
disc and via single user mode.
6. I am unable to access the "remove Office tool" on my Office disc
because I cannot click on the disc without getting the beach ball.

Everything was working great until the "update". Any ideas besides
reinstalling OSX?
 
J

JE McGimpsey

Everything was working great until the "update". Any ideas besides
reinstalling OSX?

Did you run it from root or from an admin account? If from an admin
account (as it should have been), then the fact that an application
update could do that probably means your OS was hosed to begin with. I
can't imagine what would have gotten trashed by the update that would
blow up your system operation...

Have you tried booting from your install CD and using DiskUtility to
repair the disk? Or perhaps TechTool or another disk utility?

Otherwise, I'd suggest reinstalling the OS.
 
D

Doug Crabb

Yep, I installed the program from admin. Everything was working
perfectly until the update. I daily run maintenance programs via
onyx. I have tried hard drive repairs, i.e, permissions and repair
via the OSX install disc utility application, and from the command
line as a single user, with no errors reported. This one has me
baffled.
 

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