Office SP2 on WSUS and managed Office installations

[Lars C]

Hi

We are using Group policy to install Office 2003 on clients and have used an
SP1 Office for this. Now we are started to use WSUS for updating clients and
it actually works quite well except for one thing. Apparently we are not able
to update to Office 2003 SP2 via WSUS because the original installation was
done with an Office 2003 with SP1.

Any suggestions are welcome.

Lars C

 

[Peter Foldes]

See the below KB article

http://support.microsoft.com/kb/903773/

 

[Lars C]

Thanks

It doesn't quite do it though, because when using the Office with SP1 as the
software at the administrative installation point you are not able to update
to SP2 with WSUS.

We will have to use an Officepack without any SP and then update with the
SP's through WSUS to get it to work. This means having to uninstall all
installed officepacks and reinstall with a clean one and then running the SP
updates

It will make a lot of disturbance for the aprox. 350 - 400 users.

 

[Peter Foldes]

You might want to take a look at these 2 kb articles. WSUS will not support what you would like to achieve

http://support.microsoft.com/kb/903773/
http://support.microsoft.com/kb/902349


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Peter

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Thanks

It doesn't quite do it though, because when using the Office with SP1 as the
software at the administrative installation point you are not able to update
to SP2 with WSUS.

We will have to use an Officepack without any SP and then update with the
SP's through WSUS to get it to work. This means having to uninstall all
installed officepacks and reinstall with a clean one and then running the SP
updates

It will make a lot of disturbance for the aprox. 350 - 400 users.

 

[Lars C]

Hi Peter

I guess the part of article 902349 below is what we have to do with at
baseline copy of Office 2003.

"If the Office installation is managed through an Active Directory software
deployment, you should not use the command line method to perform a recaching
reinstallation. Instead, redeploy the package, and then use Windows Server
Update Services to distribute the service pack"

This is will make a lot of disturbance for the aprox. 350 - 400 users.

Thanks a lot for your help