office templates

[jalphabet]

I have a valid copy of Office (after I allowed add ons and turned Window
Defender IE watchdog on Add ons off). I can download templates if I go to
the template area but I can't from within Office. I have tried from Word and
Excel. So currently I have a work around by going directly there but would
like it to work from within Office to save the step of having to got to MS
templates. Any ideas?

 

[Milly Staples [MVP - Outlook]]

What version of Office? Do you get any error messages? What is the exact
text if you do?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, jalphabet asked:

| I have a valid copy of Office (after I allowed add ons and turned
| Window Defender IE watchdog on Add ons off). I can download
| templates if I go to the template area but I can't from within
| Office. I have tried from Word and Excel. So currently I have a
| work around by going directly there but would like it to work from
| within Office to save the step of having to got to MS templates. Any
| ideas?

 

[jalphabet]

I have Office Standard 2007. I always get sent through the validation
process. It validates now after figuring out that Defender was turning off
the add ins. It validates however I still get the "piracy" text box that
claim that my copy is not acitvated or valid and will not download the
template. I can go out to the office site and it lets me download outside of
the Office suite but not from within. As a side note, it is not a pirate
copy of Office. I bought it from Best Buy have the box, key, and recipe if I
look for it. It is very frustrating that the authentication thing keeps
coming up. Would the service pack 1 help, I read it but it doesn't seem
likely? Not sure if it is installed either. Do I need to reauthenticate and
how? Ideas?