Office trial

[petrylaka]

I just purchased a MacBook Pro with a 30-day trial of the Office
software. I was working on documents in Word last night (the first
night of using my computer) and for some reason (I can't remember why)
I needed to restart. I did, but when I went to open the Word documents
again, I got a "trial period expired" message and a prompt to but the
software package.

Any ideas why this happened? Thanks!

 

[CyberTaz]

Hi -

Congrats on the new unit, but you didn't happen to get carried away & work
past the stroke of midnight, did you? If so, Office Test Drive turned into a
pumpkin - the 30 day clock starts to tick when the the trial is installed,
not when you made the purchase.

Use the Remove Office tool in the Applications>Microsoft Office 2004 folder,
go to

http://www.microsoft.com/mac/downlo...ffice2004.xml&secid=4&ssid=1&flgnosysreq=True

and download a fresh copy. Make sure you empty the Trash *before* installing
the new Test Drive.

Regards |:>)

Bob J.
[MVP] Office:Mac

 

[petrylaka]

Hi Bob

Thank you so much for your advice. I did as you advised and now am
running into another problem. I downloaded a new Test Drive, but when I
try to open Word, I get a message saying:

Mocrosoft Office 2004 Test Drive must be run by an administrator and on
a volume with read/write permission. Make sure that you have
administrator privileges and the Test Drive is installed on a
read/write volume.

I checked my preferences and I am assigned Admin privileges. I do not
know how to check is I am running a read/write volume. Can anyone help?

 

[CyberTaz]

I assume you followed the installation instructions correctly, including:

6. Drag the Microsoft Office 2004 folder to your Applications folder.

You may be attempting to run Office from the .dmg (Disk Image), which is
*not* writeable.

Did you run Repair Disk Permissions afterward (Disk Utility)? If not, do
that first, then log out/in & see if that makes a difference.

HTH |:>)
Bob Jones
[MVP] Office:Mac

 

[petrylaka]

Bob you are awesome! I did just as you said and everything is working
perfectly now. Thanks so much for your help!!

 

[CyberTaz]

Awesome is a bit of a stretch, but I'll settle for "Lucky"

Glad it worked out & thanks for taking the time to say so!

Regards |:>)
Bob Jones
[MVP] Office:Mac