Office Ultimate 2007 Product ID

[Erik]

I am trying to get MS support for an installation problem of Office Ultimate
2007 and I am being asked for the product ID (not key). Since the product is
not installed, I cannot access the ID the way they explain. (It was a
download). Any ideas?

Thank you for your help.

 

[Milly Staples [MVP - Outlook]]

Perhaps if you outline the problem you are having, someone here might be
able to help you out.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Erik asked:

| I am trying to get MS support for an installation problem of Office
| Ultimate 2007 and I am being asked for the product ID (not key).
| Since the product is not installed, I cannot access the ID the way
| they explain. (It was a download). Any ideas?
|
| Thank you for your help.

 

[Erik]

Sure.

While trying to install Office Ultimate 2007, I got the error message:
"2303: Internal error has occurred (c:\windows\installer\4120be.pie)"
What should I do?

Thanks.

Perhaps if you outline the problem you are having, someone here might be
able to help you out.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Erik asked:

| I am trying to get MS support for an installation problem of Office
| Ultimate 2007 and I am being asked for the product ID (not key).
| Since the product is not installed, I cannot access the ID the way
| they explain. (It was a download). Any ideas?
|
| Thank you for your help.

 

[Peter Foldes]

Multiposted and answered

 

[Erik]

Peter,

This question is still unresolved.
Erik


Multiposted and answered