"Office Update ActiveX Control Failed to Load."

[PJF]

I keep getting "Office Update ActiveX Control Failed to Load." I cannot get
ActiveX to load for Office update even though I've carefully followed ALL
the directions on the MS web site
(http://office.microsoft.com/en-us/assistance/HA011357171033.aspx) . Can
anyone suggest what I might do next?

Thanks and regards,

PJF

 

[Mary Sauer]

In Internet Explorer, tools, Internet Options, settings button, view objects, on the
toobar, view, click details, see if the "Microsoft Office Template and Media Control"
is damaged. If it is delete it.

If you are running Microsoft Windows® XP with Service Pack 2, it is possible to
disable or enable ActiveX controls by using the Manage Add-ins command on the Tools
menu in Internet Explorer.
The Microsoft Office Template and Media Control may have been disabled. If so, you
cannot automatically download clip art and media or templates on Office Online, or do
practice sessions in online training courses on Office Online. To enable the control:
In Internet Explorer, on the Tools menu, click Manage Add-ons.
Select Microsoft Office Template and Media Control in the list of controls.
If you do not see that control listed, click the arrow on the Show box at the top of
the Manage Add-ons dialog box, and then select Add-ons that have been used by
Internet Explorer. Then select Microsoft Office Template and Media Control in the
list of controls.
Under Settings, click Enable. You may see a message saying that you need to restart
Internet Explorer for the change to take effect. Click OK, and then click OK again.

 

[Steve Kisby]

Problem:

In a Windows 9x/me system with Office 2000 installed, at 30% of an Office
Update scan, the "Install the Office Update Installation Engine (Office
Update ActiveX Control Failed to Load)" page http://office.microsoft.
com/en-ca/FX010329501033.aspx is displayed. The info bar does not appear as
it shows in the picture on that page.

Possible causes:

1. %windir%\opuc.dll is missing, corrupt, or a version too old (such as V11.
0.5626).
2. Registry entries in support of opuc.dll are missing.
3. The above two conditions can be caused by viewing the %windir%\Downloaded
Program Files folder, right clicking "Office Update Installation Engine",
then choosing "Remove". Running Office Update again does not restore opuc.
dll or it's registry settings.

Fix:

1. Obtain and place opuc.dll 533,504 11-17-05 11:12p in %windir%
2. Obtain and place opuc.inf 227 06-29-05 5:17p in "%windir%\Downloaded
Program Files"
3. Import opuc.reg (see below)

Notes:

- The above fix was tested on a Windows 98SE system.
- Copying opuc.inf to another directory, then right clicking on it and
choosing Install, doesn't cause any problems on a system with a working
Office Update, but doesn't restore registry entries required for opuc.dll's
correct operation on a system where Office Update doesn't work.
- Trying another system's USER.DAT file doesn't break a working Office
Update scan.
- Removing all HKCU\Software\Microsoft\Installer entries doesn't break a
working Office Update scan.

opuc.reg:

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REGEDIT4

[HKEY_CLASSES_ROOT\CLSID\{3E68E405-C6DE-49ff-83AE-41EE9F4C36CE}]
@="Office Update Installation Engine"

[HKEY_CLASSES_ROOT\CLSID\{3E68E405-C6DE-49ff-83AE-41EE9F4C36CE}\ProgID]
@="OPUCatalog.OPUCatalog11.1"

[HKEY_CLASSES_ROOT\CLSID\{3E68E405-C6DE-49ff-83AE-41EE9F4C36CE}\VersionIndependentProgID]
@="OPUCatalog.OPUCatalog11"

[HKEY_CLASSES_ROOT\CLSID\{3E68E405-C6DE-49ff-83AE-41EE9F4C36CE}\Programmable]

[HKEY_CLASSES_ROOT\CLSID\{3E68E405-C6DE-49ff-83AE-41EE9F4C36CE}\InprocServer32]
@="C:\\WINDOWS\\OPUC.DLL"
"ThreadingModel"="Apartment"

[HKEY_CLASSES_ROOT\Interface\{597C45C0-2D39-11D5-8D53-0050048383FE}]
@="IOPUCatalog"

[HKEY_CLASSES_ROOT\Interface\{597C45C0-2D39-11D5-8D53-0050048383FE}\ProxyStubClsid]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{597C45C0-2D39-11D5-8D53-0050048383FE}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{597C45C0-2D39-11D5-8D53-0050048383FE}\TypeLib]
@="{232E6276-81A8-4C5D-8B2F-D64E3FE453DB}"
"Version"="1.0"

[HKEY_CLASSES_ROOT\Interface\{76DBD842-D692-4641-8536-2B42D92127EF}]
@="_IOPUCatalogEvents"

[HKEY_CLASSES_ROOT\Interface\{76DBD842-D692-4641-8536-2B42D92127EF}\ProxyStubClsid]
@="{00020420-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{76DBD842-D692-4641-8536-2B42D92127EF}\ProxyStubClsid32]
@="{00020420-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{76DBD842-D692-4641-8536-2B42D92127EF}\TypeLib]
@="{232E6276-81A8-4C5D-8B2F-D64E3FE453DB}"
"Version"="1.0"

[HKEY_CLASSES_ROOT\OPUCatalog.OPUCatalog11]
@="Office Update Installation Engine"

[HKEY_CLASSES_ROOT\OPUCatalog.OPUCatalog11\CurVer]
@="OPUCatalog.OPUCatalog11.1"

[HKEY_CLASSES_ROOT\OPUCatalog.OPUCatalog11.1]
@="Office Update Installation Engine"

[HKEY_CLASSES_ROOT\OPUCatalog.OPUCatalog11.1\CLSID]
@="{3E68E405-C6DE-49ff-83AE-41EE9F4C36CE}"

[HKEY_CLASSES_ROOT\TypeLib\{232E6276-81A8-4C5D-8B2F-D64E3FE453DB}]

[HKEY_CLASSES_ROOT\TypeLib\{232E6276-81A8-4C5D-8B2F-D64E3FE453DB}\1.0]
@="OPUC 1.1 Type Library"

[HKEY_CLASSES_ROOT\TypeLib\{232E6276-81A8-4C5D-8B2F-D64E3FE453DB}\1.
0\FLAGS]
@="0"

[HKEY_CLASSES_ROOT\TypeLib\{232E6276-81A8-4C5D-8B2F-D64E3FE453DB}\1.0\0]

[HKEY_CLASSES_ROOT\TypeLib\{232E6276-81A8-4C5D-8B2F-D64E3FE453DB}\1.
0\0\win32]
@="C:\\WINDOWS\\OPUC.DLL"

[HKEY_CLASSES_ROOT\TypeLib\{232E6276-81A8-4C5D-8B2F-D64E3FE453DB}\1.
0\HELPDIR]
@="C:\\WINDOWS\\"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Code Store Database\Distribution
Units\{3E68E405-C6DE-49FF-83AE-41EE9F4C36CE}]
"SystemComponent"=dword:00000000
"Installer"="MSICD"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Code Store Database\Distribution
Units\{3E68E405-C6DE-49FF-83AE-41EE9F4C36CE}\DownloadInformation]
"CODEBASE"="http://office.microsoft.com/officeupdate/content/opuc3.cab"
"INF"="C:\\WINDOWS\\Downloaded Program Files\\opuc.inf"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Code Store Database\Distribution
Units\{3E68E405-C6DE-49FF-83AE-41EE9F4C36CE}\InstalledVersion]
@="12,0,3208,1014"
"LastModified"="Fri, 18 Nov 2005 07:28:40 GMT"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Code Store Database\Distribution
Units\{3E68E405-C6DE-49FF-83AE-41EE9F4C36CE}\Contains]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Code Store Database\Distribution
Units\{3E68E405-C6DE-49FF-83AE-41EE9F4C36CE}\Contains\Files]
"C:\\WINDOWS\\opuc.dll"=""

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\ModuleUsage\C:/WINDOWS/opuc.
dll]
".Owner"="{3E68E405-C6DE-49FF-83AE-41EE9F4C36CE}"
"{3E68E405-C6DE-49FF-83AE-41EE9F4C36CE}"=""

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs]
"C:\\WINDOWS\\opuc.dll"=dword:00000001
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