Office Update Doesn't - also SP2 fails

[Hugh J. Lapham]

When I try to use Office Update, my computer accesses the
floppy (A drive then reports "no updates available".
If I look for already installed updates, only SP1 shows
up.

When I try to install SP2 directly, it fails, reports an
error back to Microsoft, and quits [reported in another
thread]

Windows Update also wouldn't for the longest time, but
today I finally got completely up-to-date (I hope

Thanks, Hugh.