Office Update Fails: automation server can't create object

S

Steven Lee

I'm using Office Professional 2003 and Internet Explorer 6 with all of the
current patched in place.

While selecting "Check for updates" to automate the update process, I get a
runtime error:

Line: 698
Error: Automation server can't create object

Then I'm taken to the "Try again" page, which of course doesn't work.

I suspect the problem is with Internet Explorer. I've reinstalled it, wiped
out the temp files, and reinstalled the latest SP1 updates to no avail. I
also uninstalled and reinstalled Office 2003 just in case.

I have previously use Office Update successfully in OfcXP on this same
computer.

Two recent changes may be involved. I recently installed the Google toolbar,
I recently installed SpyBot Search & Destroy. I tried uninstalling both, but
with no more success.

Any insights or ideas would be appreciated.

Thanks,
Steven

--
Steven Lee
Steven Lee Consulting
http://www.stevenleeconsulting.com
828-254-5707
(e-mail address removed)
 

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