D
David Sherman
I get this error message:
Office Update is unable to check for updates Help
The Office Update site is unable to check for updates on this
computer. This may be happening because of one of the following
reasons:
You do not have administrative privileges for this computer.
There is a network problem and the detection catalog used by the
Office Update site failed to download. Go back to the Downloads home
page and try running detection again.
Windows Installer patch files (.MSP files) from previously applied
Office updates are missing from the \Windows\Installer hidden
directory on your computer. MSP files are stored on your computer
after update installation completes because they need to be referenced
for future update operations. If the files are missing you will not be
able to apply Office updates. You may also be unable to uninstall
Office products as a result of the same problem. Please contact
Microsoft Product Support Services for assistance.
You installed Office updates in the past and then upgraded from
Windows Installer version 1.0 to Windows Installer version 1.1. For
more information see the KB article Windows Installer May Prompt for
Install Source if Unavailable.
Search for Office updates in the Download Catalog
1. BITS is running. I had problems with Office 2003, sp 2. When I got
BITS to run, I could download and installed SP2.
2. Office install files are on the hard drive.
3. I am administrator of the machine.
4. Per this: http://support.microsoft.com/?scid=kb;EN-US;Q304498
Method 1 I deleted temporary internet files
Method 2 I am running Script 5.6
Method 3 I deleted the Office Update detection folder
Method 4 I deleted the Office Update ActiveX control - deleted
opuc.dll
Method 5 I turnd off ZoneAlarm
Method 6 I added http://office.microsoft.com to the Trusted sites list
Method 7 I Identified and corrected corrupted Office installations.
Method 8 I disabled script or proxy settings
Mehod 9 I performed a clean boot on your computer, based on your
operating system- XP professional
Method 10 Troubleshoot network connection issues - None
Method 11 I remove the office update installtion engine
v12,0,3208,1003
Any suggestions
Office Update is unable to check for updates Help
The Office Update site is unable to check for updates on this
computer. This may be happening because of one of the following
reasons:
You do not have administrative privileges for this computer.
There is a network problem and the detection catalog used by the
Office Update site failed to download. Go back to the Downloads home
page and try running detection again.
Windows Installer patch files (.MSP files) from previously applied
Office updates are missing from the \Windows\Installer hidden
directory on your computer. MSP files are stored on your computer
after update installation completes because they need to be referenced
for future update operations. If the files are missing you will not be
able to apply Office updates. You may also be unable to uninstall
Office products as a result of the same problem. Please contact
Microsoft Product Support Services for assistance.
You installed Office updates in the past and then upgraded from
Windows Installer version 1.0 to Windows Installer version 1.1. For
more information see the KB article Windows Installer May Prompt for
Install Source if Unavailable.
Search for Office updates in the Download Catalog
1. BITS is running. I had problems with Office 2003, sp 2. When I got
BITS to run, I could download and installed SP2.
2. Office install files are on the hard drive.
3. I am administrator of the machine.
4. Per this: http://support.microsoft.com/?scid=kb;EN-US;Q304498
Method 1 I deleted temporary internet files
Method 2 I am running Script 5.6
Method 3 I deleted the Office Update detection folder
Method 4 I deleted the Office Update ActiveX control - deleted
opuc.dll
Method 5 I turnd off ZoneAlarm
Method 6 I added http://office.microsoft.com to the Trusted sites list
Method 7 I Identified and corrected corrupted Office installations.
Method 8 I disabled script or proxy settings
Mehod 9 I performed a clean boot on your computer, based on your
operating system- XP professional
Method 10 Troubleshoot network connection issues - None
Method 11 I remove the office update installtion engine
v12,0,3208,1003
Any suggestions