M
Mike
Hi;
Someone from the newsgroup just e-mailed me this, I
haven't tried this yet or know if this works or what it
may or may not do, in other works do at your own risk!!
If anyone does try it, please let me know.
THIS IS MY ORIGINAL POST/PROBLEM THANKS TO
(e-mail address removed), I WAS ABLE TO OVERCOME THE FOLLOWING:
When I check for Office XP updates, I get the following
alert:
"Internet Explorer could not open the Internet Site
http://office.microsoft.com/home/office.aspx?
assetid=FX010404541033"
The Scan activity bar only reaches 40%. I do have
administrative privileges and there is no problem with my
Internet connection.
I then go to the Office Download Catalog and download the
updates. When the computer tries to install the updates,
a Report Error Dialog Box comes up. The updates will not
install
I tried to remove Office XP, or repair Office XP, or
reinstall Office XP, I get the following Alert:
"This patch package could not be opened. Verify that the
patch package exists and that you can access it, or
contact the application vendor to verify that this is a
valid Windows Installer patch package."
I have used Check Disk, Norton System works, system
restore, and Windows XP Repair, to no avail. I am trying
to avoid completing reformatting my hard drive.
Please help me.
I have a Dell Dimension 4500. It came with Office XP
Small Business Edition installed. I have applied all of
the Windows XP critical updates, that applies to my
system. I have called Dell and they cannot help me.
Thank You
THE "FIX"
I just got off the phone with Microsoft to fix these same
problems described above.
They had me first delete all keys called "patches".
Regedit procedure was to make a backup copy of the
registry then use Find "Keys" (Values and Data
deselected), "Match whole string only" for "Patches". I
deleted each instance (I think there were three).
I then was able to go into the Office Update site and it
would recognize the need for 5 patches. It downloaded
them and installed but the installation failed. The MS
tech said "that was normal because I already had those
patches installed." I reran Office Update and it said I
still needed those five patches.
The MS tech said just ignore those five patches and I
would have to live with it.
I then went into Add/Remove and was able now to remove MS
Office completely.
I reinstalled from the CD successfully and was able to
load SP1, SP2 and then the five troublesome patches
successfully.
THANK BILL BARRETT FOR THE FIX
"THANKS BILL"
Bill S.
Someone from the newsgroup just e-mailed me this, I
haven't tried this yet or know if this works or what it
may or may not do, in other works do at your own risk!!
If anyone does try it, please let me know.
THIS IS MY ORIGINAL POST/PROBLEM THANKS TO
(e-mail address removed), I WAS ABLE TO OVERCOME THE FOLLOWING:
When I check for Office XP updates, I get the following
alert:
"Internet Explorer could not open the Internet Site
http://office.microsoft.com/home/office.aspx?
assetid=FX010404541033"
The Scan activity bar only reaches 40%. I do have
administrative privileges and there is no problem with my
Internet connection.
I then go to the Office Download Catalog and download the
updates. When the computer tries to install the updates,
a Report Error Dialog Box comes up. The updates will not
install
I tried to remove Office XP, or repair Office XP, or
reinstall Office XP, I get the following Alert:
"This patch package could not be opened. Verify that the
patch package exists and that you can access it, or
contact the application vendor to verify that this is a
valid Windows Installer patch package."
I have used Check Disk, Norton System works, system
restore, and Windows XP Repair, to no avail. I am trying
to avoid completing reformatting my hard drive.
Please help me.
I have a Dell Dimension 4500. It came with Office XP
Small Business Edition installed. I have applied all of
the Windows XP critical updates, that applies to my
system. I have called Dell and they cannot help me.
Thank You
THE "FIX"
I just got off the phone with Microsoft to fix these same
problems described above.
They had me first delete all keys called "patches".
Regedit procedure was to make a backup copy of the
registry then use Find "Keys" (Values and Data
deselected), "Match whole string only" for "Patches". I
deleted each instance (I think there were three).
I then was able to go into the Office Update site and it
would recognize the need for 5 patches. It downloaded
them and installed but the installation failed. The MS
tech said "that was normal because I already had those
patches installed." I reran Office Update and it said I
still needed those five patches.
The MS tech said just ignore those five patches and I
would have to live with it.
I then went into Add/Remove and was able now to remove MS
Office completely.
I reinstalled from the CD successfully and was able to
load SP1, SP2 and then the five troublesome patches
successfully.
THANK BILL BARRETT FOR THE FIX
"THANKS BILL"
Bill S.