Office Update is confused

A

Alan Rueckgauer

Office Update seems to be confused. I have Office 2003 Professional
installed (clean install on a system that I installed XP Pro SP2 on after
replacing the boot drive). I visited OU after installing Office 2003 and
took all the updates it offered. No problem there.

Shortly after that, I installed *only* MS Photo Editor from my old Office
2000 Pro disk. I just visited Office Update. It had no new updates for
2003, but pushed a bunch of updates for the specific components of 2000. I
can understand it wanting to install a general update that touches shared
components that are there no matter which components you installed, but there
is something out of whack if it thinks I need fixes for the 2000 versions of
Word, Excel, and Powerpoint.

My recommendation is to give the update scanner a tune-up so it doesn't
offer updates for components that aren't actually installed. It wasn't a big
deal for me in terms of time, but it is likely to be confusing to less savvy
users (and somewhat embarassing for Microsoft) to not be able to correctly
identify the product versions installed on a user's computer, when Update is
claiming to be doing that.
 
J

Jon McEwen

I had the revers happen. W2000Pro with Office 2000 and now it has XP Look and
Feel but lost my signatures, favorites, auto text dictionary, help search and
on and on. every time I try something new is wants me to insert my XP CD
(which I do not have). I was back to a CPQ Splash screen from year ago and
had to reinstall outlook.
this was one update I wish I coulcd take back - actually it was three and I
am not sure which one (s) did it to me.
jon mcewen
 

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