"Office Update is unable to check for updates" error

[rhuddles]

I have a system with all the latest everything XPsp2, Office 2K3, etc. I
have continually had a problem with office updates. I get the checking phase
40% completed and it comes back with the error listed above. I have had the
same problem for over a year (initially with Office XP) and it has continued
even though it has been upgraded to 2K3. This system did not have a problem
when it was Office 2000, but developed after Office XP was installed. Anyone
have any clues (other than what the error message says - that is no help). I
sent a question some time ago to Microsoft, but they never responded.

 

[Chris Schatte]

rhuddles,
Until the update situation is rectified with the SP2 upgrade, you could have
a look at this article:
http://support.microsoft.com/default.aspx?scid=kb;en-us;304498&Product=off2003
Had somewhat of the same problem on a single new machine, cleared the
download (IE) Office SP-1 cache files, rebooted to Windows XP SP-2 install /
download SP-1 / applied updates.
May help...

Chris Schatte

use the Office Online web based newsreader here:
http://www.microsoft.com/office/community/en-us/default.mspx
In Office System 2003 applications:
Help/Assistance Pane/open Communities

 

[Kill]

This is very useful, thanks.

rhuddles,
Until the update situation is rectified with the SP2 upgrade, you could
have
a look at this article:
http://support.microsoft.com/default.aspx?scid=kb;en-us;304498&Product=off2003
Had somewhat of the same problem on a single new machine, cleared the
download (IE) Office SP-1 cache files, rebooted to Windows XP SP-2 install
/
download SP-1 / applied updates.
May help...

Chris Schatte

use the Office Online web based newsreader here:
http://www.microsoft.com/office/community/en-us/default.mspx
In Office System 2003 applications:
Help/Assistance Pane/open Communities