Office Update is unable to check for updates

D

Don E Olson

Tried to update my Office Product and received the
following error:
I have administrative privileges!
What else could it be.

Office Update is unable to check for updates

The Office Update site is unable to check for updates on
this computer. This may be happening because of one of
the following reasons:

You do not have administrative privileges for this
computer.
There is a network problem and the detection catalog used
by the Office Update site failed to download. Go back to
the Downloads home page and try running detection again.
Windows Installer patch files (.MSP files) from
previously applied Office updates are missing from the
\Windows\Installer hidden directory on your computer. MSP
files are stored on your computer after update
installation completes because they need to be referenced
for future update operations. If the files are missing
you will not be able to apply Office updates. You may
also be unable to uninstall Office products as a result
of the same problem. Please contact Microsoft Product
Support Services for assistance.
You installed Office updates in the past and then
upgraded from Windows Installer version 1.0 to Windows
Installer version 1.1. For more information see the KB
article Windows Installer May Prompt for Install Source
if Unavailable.
 
H

haroldb

I have just developed the same problem you describe. This must be a recent
problem with Microsoft. So far there seems to be no fix for this bug that is
described in their knowledge base. The articles cited do not reflect the
problem you and I (and countless others?) are experiencing. If anyone can
help us, please reply. It would seem to be strange that an Update site
doesn't work properly all of a sudden.
 
D

DWE1462

haroldb said:
I have just developed the same problem you describe. This must be a recent
problem with Microsoft. So far there seems to be no fix for this bug that is
described in their knowledge base. The articles cited do not reflect the
problem you and I (and countless others?) are experiencing. If anyone can
help us, please reply. It would seem to be strange that an Update site
doesn't work properly all of a sudden.
 

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