office update not working

[gregf]

I've recently installed Office 2000 Professional on a W2K PC, and when
I do an update, it says I need the SR1 update, so I download that file,
but when trying to install it I get window that says:
The Feature you are trying to use is on the CD-ROM....instert the MS
Office 2000 Premium disk and click OK.

But when I put the disk in the drive and click ok, I get an error
window that says:
The File "MS 2000 Premium" is not a valid installation package for the
product MS Office 2000 Premium. Try to find the installation package
'data1.msi' in a folder from which you can install MS Office 2000
Premium.

I don't understand what to do. I have the disk, it's
legeitimate...what's going on? I've searched the CD as well and there
is a file called data1.msi. This makes no sense to me, I don't feel
like this should not be working.

 

[Carey Frisch [MVP]]

"The file 'D:\DATA1.MSI' is not a valid installation package for the
product Microsoft Office 2000 SR-1 Premium" error message that
indicates incorrect CD-ROM is inserted when you install or repair
Office 2000
http://support.microsoft.com/default.aspx?scid=kb;en-us;299661

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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:

| I've recently installed Office 2000 Professional on a W2K PC, and when
| I do an update, it says I need the SR1 update, so I download that file,
| but when trying to install it I get window that says:
| The Feature you are trying to use is on the CD-ROM....instert the MS
| Office 2000 Premium disk and click OK.
|
| But when I put the disk in the drive and click ok, I get an error
| window that says:
| The File "MS 2000 Premium" is not a valid installation package for the
| product MS Office 2000 Premium. Try to find the installation package
| 'data1.msi' in a folder from which you can install MS Office 2000
| Premium.
|
| I don't understand what to do. I have the disk, it's
| legeitimate...what's going on? I've searched the CD as well and there
| is a file called data1.msi. This makes no sense to me, I don't feel
| like this should not be working.