Office update problem Office 2003 sp1 won't install

[Ewan]

Hi,
I have problems installing SP-1 for Office 2003.

I keep getting a failed installation message when I try to use the online
update and the same message when I try to install using the full file.

I have looked at the registry as suggested and I have reinstalled office,
still getting the same error.

Strange thing though, one of the other online updates installed no problem,
please help I’m tearing my hair out.

 

[Goose [MS]]

What error message are you seeing? Please give us more info.
Try downloading the update individually off the Microsoft Download Center
http://www.microsoft.com/downloads/search.aspx?displaylang=en

Gustavo
Software Test Engineer
Microsoft

Legal Disclaimer: This posting is provided "AS IS" with no warranties, and
confers no rights.

 

[rherman]

I am having the same problem. The error message reads:
Microsoft Office Basic Edition 2003
Error 1402. Setup cannot open the registry key
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS.
Verify that you have sufficient permissions to access the registry or
contact your computer manufacturer's product support for assistance.

I have looked up the knowledge base articles and it seems unneccessarily
complicated to edit several registry keys related to the product code. I've
tried updating via MS update as well as using the full product (79MB)
download for SP1, with and without the source disk in my CD drive. Is there
an easier way, such as a patch file ?

Thank you for your response,
rherman