Office Update Site problem

[Louis Fanchette]

I cannot get the Office Update Site to complete.

It gets to 57% and then stops and eventually displays the
following message.
Internet Explorer cannot open the Internet Site
http://office.microsoft.com/home/office.aspx?
assetid=FX010404541033
Operation Aborted.

This is since the recent update on 30/8/2003 Office Update
Installation Update.

We have Office 2000 Sp3 Installed
It does complete on another Pc on in our organization but
from my PC it will not complete.

I have use the Remove feature on the relevant under
C:\WINNT\Downloaded Program Files and got the site to re
install the components, but still no change. I have also
at the same time remove the OfficeUpdate and
OfficeUpdate11 Directories from Program Files and Removed
the components and again got the site to re-install but no
change.
Thanks very much

 

[Louis Fanchette]

Hi Will,
I have found my own solution to this problem. It involves downloading
the relevant Windows Installer CleanUp Utility from
http://support.microsoft.com/?kbid=238413. This is primarily for Office
2000. I don't know what the equivalent for Office XP is. The problem for me
at least was acorruption in the Installer files usually MSI files. This
meant i couldn't even re-install Office 2000. I had to remove the installer
files first and then re-install Office 2000. Now the Office Update Site
completes properly and tells me which updates I need.
Good Luck.