Office Update Site Thinks I need XP SP1 but already have it!

[Gary]

My new Dell came preinstalled with Office XP SP1. When I
go the OfficeUpdate site, it says I need SP1. I
downloaded SP2 and tried to install it, but it gave me an
error that the expected version of the product was not
found.

???

 

[Milly Staples [MVP - Outlook]]

Did you install any other versions of Office XP programs, such as Publisher
2002 or Visio 2002? How about Front Page 2002?

--
Milly Staples [MVP - Outlook]

Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.



After searching google.groups.com and finding not answer:
Gary <[email protected]> asked:
| My new Dell came preinstalled with Office XP SP1. When I
| go the OfficeUpdate site, it says I need SP1. I
| downloaded SP2 and tried to install it, but it gave me an
| error that the expected version of the product was not
| found.
|
| ???

 

[Guest]

Yes; I installed FrontPage which was an upgrade, and I
had to pop in two prvios version of Office to get it to
work.

-Gary

 

[Milly Staples [MVP - Outlook]]

That is what it is asking to upgrade or patch.

--
Milly Staples [MVP - Outlook]

Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.



After searching google.groups.com and finding not answer:
(e-mail address removed) <[email protected]>
asked:
| Yes; I installed FrontPage which was an upgrade, and I
| had to pop in two prvios version of Office to get it to
| work.
|
| -Gary
|
|| -----Original Message-----
|| Did you install any other versions of Office XP programs, such as
|| Publisher 2002 or Visio 2002? How about Front Page 2002?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Due to the Swen virus, all e-mails sent to this account will be
|| deleted w/out reading.
||
||
||
|| After searching google.groups.com and finding not answer:
|| Gary <[email protected]> asked:
||| My new Dell came preinstalled with Office XP SP1.
| When I
||| go the OfficeUpdate site, it says I need SP1. I
||| downloaded SP2 and tried to install it, but it gave me an
||| error that the expected version of the product was not
||| found.
|||
||| ???
||
||
|| .

 

[Guest]

So how do I fix that?

-Gary

-----Original Message-----
That is what it is asking to upgrade or patch.

--
Milly Staples [MVP - Outlook]

Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.



After searching google.groups.com and finding not answer:
(e-mail address removed)

asked:
| Yes; I installed FrontPage which was an upgrade, and I
| had to pop in two prvios version of Office to get it to
| work.
|
| -Gary
|
|| -----Original Message-----
|| Did you install any other versions of Office XP programs, such as
|| Publisher 2002 or Visio 2002? How about Front Page 2002?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Due to the Swen virus, all e-mails sent to this account will be
|| deleted w/out reading.
||
||
||
|| After searching google.groups.com and finding not answer:
|| Gary <[email protected]> asked:
||| My new Dell came preinstalled with Office XP SP1.
| When I
||| go the OfficeUpdate site, it says I need SP1. I
||| downloaded SP2 and tried to install it, but it gave me an
||| error that the expected version of the product was not
||| found.
|||
||| ???
||
||
|| .


.

 

[Bob Buckland ?:-\)]

Hi Gary,

If you still have FrontPage 2002 or other Office XP
family app then there isn't anything to 'fix'
Office Online will suggest the updates for that version
as well as updates for Office 2003.

========
So how do I fix that?

-Gary <<
--
I hope this helps you,

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

The Office 2003 System parts explained
http://microsoft.com/uk/office/preview/system.asp

MS on 'Why Office System 2003'
http://microsoft.com/mscorp/execmail/2003/10-13productivity.asp

 

[Guest]

It doesn't. Please read my original post. That's my
problem!

Gary

-----Original Message-----
Hi Gary,

If you still have FrontPage 2002 or other Office XP
family app then there isn't anything to 'fix'
Office Online will suggest the updates for that version
as well as updates for Office 2003.

========

message news:[email protected]...

 

[Bob Buckland ?:-\)]

Hi Gary,

In your previous post you mentioned installing
FrontPage upgrade. Are there any 2002 series
apps listed in Add/Remove Programs in the
Windows Control Panel?

=======
It doesn't. Please read my original post. That's my
problem!

Gary <<

 

[Guest]

Yes. There's Photodraw 2000 V2 as well as Publisher 2002.

-Gary

-----Original Message-----
Hi Gary,

In your previous post you mentioned installing
FrontPage upgrade. Are there any 2002 series
apps listed in Add/Remove Programs in the
Windows Control Panel?

=======

message news:[email protected]...

 

[Bob Buckland ?:-\)]

Hi Gary,

Publisher 2002, if installed after Office XP was updated
with SP1 will not inherit Office XP SP1 and you would
need to apply it again to bring the separately installed
Publisher 2002 up to SP1 level as well (the SP1 in
Help=>About) is not accurate in that scenario.

=========
Yes. There's Photodraw 2000 V2 as well as Publisher 2002.

-Gary <<
--
I hope this helps you,

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

The Office 2003 System parts explained
http://microsoft.com/uk/office/preview/system.asp

MS on 'Why Office System 2003'
http://microsoft.com/mscorp/execmail/2003/10-13productivity.asp