Office Update Stalling? Are You Running AdShield?

D

DLKR

This may not apply to many (any?) of you, but it solved my problem.
A few weeks ago, I started having problems with Office Update. As many others
have reported, when checking for updates the status bar would stop at 40%.
However, different from what many of you have reported, I didn't get any error
messages - the status bar just stopped at 40%.
None of the suggestions I read about and tried helped. I finally discovered that
the "block delayed popup" feature in AdShield was the culprit. After adding the
Office Update URL to AdShield's "exclude" list Office Update worked again. When
checking for updates, the status bar pauses for ~1/2 second at 40% and then goes
to completion.
I've been using AdShield for close to a year and, as I said, I just started
having trouble with Office Update a few weeks ago, so I don't know what changed
that required me to add Office Update to the "exclude list" after all these
months - but (keeping my fingers crossed), it's working now.
Hope this helps someone.
 

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