Office Update unable to check.

[genie56]

Office Update reports "unable to check for updatres". I am the PC
administrator. I deleted the .msp files not found in registery. I have the
original CD for Office. What next? Thanks!

 

[Susan Ramlet]

Hi, genie56,

See if one of the steps in this article helps:

304498 - After You Click "Check for Updates" on the Office Web site, Update
Process Quits Unexpectedly:
http://support.microsoft.com/default.aspx?scid=kb;en-us;304498

If all else fails, you can get them manually:

267988 - OFF2000: Problems Downloading from Auto Update of the Office Update
Site:
http://support.microsoft.com/default.aspx?scid=kb;en-us;267988