Office Update willnot Convert

[dogsnack]

i have been able to install My trial version of Office 2003 but am unable to
convert. When prompted that my trial version has expired I press convert and
am directed to a Set Up and Maintenance dialog box with options to instal,
install and repair to original stateor uninstall.. This happens in all office
applications. I am unable to get to update page to enter purchased product
key.

 

[Geoff]

I have exactly the same problem. If you get anywhere with this please post.

Geoff.

 

[dogsnack]

hContact Microsoft Online Services : they have told me all retail products
come witn no charge installation help.

 

[Dynah]

Right now I am having the exact same problems. Can you tell me how you got
your Office trial version to work. I keep hitting the convert button and it
keeps taking me to the Maintenance Mode Screen.

 

[Geoff]

I gave up, uninstalled it and bought a new copy. This is obviously a bug that
occurs when the user takes a certain path.

Geoff.

 

[Dynah]

I figured that was what I was going to have to do. Did you have any other
problems once you bought the software? Also when you uninstalled the trial
version and installed the new copy did you lose your e-mails......