Office update won't complete

J

Jonathan

I have tried on a number of occassions over the last week
and gotten the same response. When the Office update
system runs to determine what updates I need, it only
completes 53% of the update search and then says that the
catalogue isn't available and that I should try later. As
noted, I have tried a number of times.

Please assist and let me know what I should do.

thanks.
 
B

Bob Buckland ?:-\)

Hi Jonathan,

What version of Office, Windows and Internet Explorer
(from Help=>About)?

Are you running Norton System Works? If so, is it set
to allow scripting?

Are you running a firewall? If so, which one and does
the site work if you refresh the page or temporarily
diable the firewall?

===========
I have tried on a number of occassions over the last week
and gotten the same response. When the Office update
system runs to determine what updates I need, it only
completes 53% of the update search and then says that the
catalogue isn't available and that I should try later. As
noted, I have tried a number of times.

Please assist and let me know what I should do.

thanks. >>
--
I hope this helps you,

Bob Buckland ?:)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

The Office 2003 System parts explained
http://microsoft.com/uk/office/preview/system.asp
 

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